New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
iPhone Hardware and Accessories Discuss iPhone hardware

Apple ID email problems when updating apps


Post Reply New Thread Subscribe

 
Thread Tools
retrocircles

 
Member Since: Sep 02, 2009
Posts: 10
retrocircles is on a distinguished road
Mac Specs: iMac 9.1 4GB / 640GB / 24"

retrocircles is offline
There is/was 2 users on my iTunes, ex-husband's & mine. I had to get a replacement iPhone today as my old one died. I've transferred all my apps from iTunes to my new iPhone, but when attempting to 'update' the apps via the App Store app, it always asks to confirm the password (as usual) but the email that comes up is not mine, it's ex-husbands!

I have signed him out completely in iTunes, and signed me in, and re-synced the iPhone... but the App Store app is still asking for his password, using his email.

I don't know what to dooooooo!
QUOTE Thanks
MYmacROX

 
MYmacROX's Avatar
 
Member Since: Mar 17, 2009
Posts: 3,599
MYmacROX is a name known to allMYmacROX is a name known to allMYmacROX is a name known to allMYmacROX is a name known to allMYmacROX is a name known to allMYmacROX is a name known to allMYmacROX is a name known to all
Mac Specs: 2008 15" MBP ML, 2012 21.5" iMac ML

MYmacROX is offline
Do you still have apps or music or videos backed up to your computer that were purchased under his ID? It sounds like iTunes is trying to sync those with your iPhone and that's why it needs his password. In the dialog box that comes up, is there an arrow (upside down triangle) that you can click on to show you what apps or music or videos that it is trying to sync?

16GB iPhone 5, 64GB Wi-Fi only iPad 1st Gen.

Reminder: Please include your Mac's specs. This will make it much easier for the other members to assist you.
QUOTE Thanks
retrocircles

 
Member Since: Sep 02, 2009
Posts: 10
retrocircles is on a distinguished road
Mac Specs: iMac 9.1 4GB / 640GB / 24"

retrocircles is offline
Yeah the apps it wants to update are all mine. They *may* have been on his too, but are mine... And they're in my iTunes when I log in.
QUOTE Thanks

Post Reply New Thread Subscribe


« Iphone text | Need Help Switching Between Two Iphone 3gs »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

All times are GMT -4. The time now is 09:18 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?