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iPhone Hardware and Accessories Discuss iPhone hardware

iPhone 4 - HELP - phone doesn't ring and volume buttons don't work!

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Member Since: May 17, 2010
Location: Wimbledon
Posts: 5
Snipper is on a distinguished road
Mac Specs: MacBook Pro 2.66 GHz 13"

Snipper is offline
The phone doesn't ring when I get an incoming call (although it does vibrate when on silent mode). Also, the volume buttons on the left hand side have stopped working. I can change volume using the sliders where it has them (e.g. in the iPod app), and through my bluetooth headset too, however.

I've reset the phone through iTunes, and have looked everywhere on the web, but can't find anything to fix these two problems, which have appeared at the same time. And no, I haven't dropped the phone!

Please help!
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Member Since: Jun 08, 2011
Posts: 281
joeg679 is on a distinguished road
Mac Specs: MacBook Pro Retina 2014, iPad 1, 2&3, iPhone 6, ATV3

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I would bring it to the apple store and if it can't be fixed, they will replace it. My sleep button stopped working and I brought it in and within 3 minutes, I had a new one, or refurbished one.
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Member Since: May 17, 2010
Location: Wimbledon
Posts: 5
Snipper is on a distinguished road
Mac Specs: MacBook Pro 2.66 GHz 13"

Snipper is offline
OK. It does sound like a hardware issue. I'll have Vodafone replace it under the warranty. Now, let's see how quickly they can do that....stay tuned!
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Member Since: Dec 03, 2011
Posts: 1
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I don't think its a hardware problem. I believe I have the same problem and what happens is that the volume buttons don't work only on app view. If you go into settings > sounds > ::mess around with the volume slider and 'change with buttons' toggle, you can try using the hardware volume buttons, and they work. They also work when you put the headphones in. This is clearly a software bug, from my point of view.
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