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iPhone Hardware and Accessories Discuss iPhone hardware

SIM card not supported after restoring


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MunkeyQ

 
Member Since: Oct 29, 2009
Posts: 70
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A couple of weeks ago I bought a refurbished iPhone 3GS from the Apple Store. They activated it in the store with my Orange SIM.

When I got home, I updated to 4.3.3 firmware. All was working great. Yesterday, the GPS was playing up, so I restored it with iTunes.

After restoring though, I got this message in iTunes:


...almost like the phone now has a carrier lock! I'm baffled - it was working fine with this exact same SIM before I restored. Would this be to do with how it was activated in-store?

It's completely stock, not jailbroken or modified in any way. I'm going to take it back to the Apple Store next week if there's no solution.

Thanks for any help.
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