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  1. #1

    Feniks80's Avatar
    Member Since
    May 23, 2010
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    La Habra, CA
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    iPhone 4 Software Update Issue
    My girlfriend has a new iPhone 4 (about 4 weeks old) from Verizon. She is trying to update from iOS 4.2.5 to 4.3, but is unable to do so. She's on a PC, currently using Windows 7. We've tried these steps below, but the iPhone still didn't offer the update:

    Apple - Support - iPhone - iTunes Troubleshooting Assistant

    Using Msconfig to troubleshoot conflicts in Windows Vista and Windows 7

    She has not restore the iPhone 4 to it's factory settings yet, for obvious reasons - Apps, but i have a feeling she might. Please help.

  2. #2

    Lifeisabeach's Avatar
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    Quote Originally Posted by Feniks80 View Post
    My girlfriend has a new iPhone 4 (about 4 weeks old) from Verizon. She is trying to update from iOS 4.2.5 to 4.3, but is unable to do so. She's on a PC, currently using Windows 7. We've tried these steps below, but the iPhone still didn't offer the update:

    Apple - Support - iPhone - iTunes Troubleshooting Assistant

    Using Msconfig to troubleshoot conflicts in Windows Vista and Windows 7

    She has not restore the iPhone 4 to it's factory settings yet, for obvious reasons - Apps, but i have a feeling she might. Please help.
    The problem is that the latest version of iOS for the Verizon iPhone is 4.2.7. They are not quite in sync yet with the GSM iPhones.

    Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
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  3. #3

    Feniks80's Avatar
    Member Since
    May 23, 2010
    Location
    La Habra, CA
    Posts
    111
    Oh, ok. Thanks for the reply Lifeisabeach.

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