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  1. #1

    Member Since
    Jan 12, 2011
    Spinning Pinwheel when syncing iPhone and iPod
    Hi yall. I tried searching and didn't see any answers to the problem I am having, so thought I would give this a try.

    iPhone 4
    MacBook with Mac OS X 10.5.8
    iTunes 10

    All are up to date.

    ISSUE: Whenever I connect to iTunes, iTunes recognizes the phone, but whenever I try to click on the options on top (such as music, videos, photos, etc) I get the spinning pinwheel of death. Also, if I click sync now or check for updates, I get the same spinning pinwheel. iTunes is completely unresponsive. I have to restart the computer all together. This issue just started about 2 weeks ago, everything was syncing/working fine until then. Anyone have any ideas on how to fix this? I've tried all the different fixes from apple support, but none of them fix the issue. I tried creating a new user on my MacBook and everything worked fine, so I am not sure what to do. I have attached a pic of the screen I get when I try syncing.

    I also have an 80gb iPod and when I sync, iTunes becomes unresponsive as well.

    Anyone have any ideas?
    Attached Images Attached Images

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