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  1. #1


    Member Since
    Feb 01, 2009
    Posts
    6
    iPhone 3Gs doesn't connect to iTunes
    ... or iTunes doesn't see the phone - either way around I'm now at a loss.

    This has been happening for a number of weeks (probably months) and the phone seems to only connect to iTunes randomly, usually after several attempts and disconnecting/restarting the mac and the phone. I have tried two different USB leads in different USB ports with no real joy.

    The mac I'm using is a macbook running 10.6 and the latest version of iTunes (10.1.1) installed/upgraded today. The iPhone is running 3.1.2 - I've been wanting to upgrade the iPhone OS for days now but can't without the connection.

    Annoyingly, I did manage to connect the phone this morning, before I upgraded to 10.6 but now, nothing.

    I'm wondering if anyone has had a similar experience or knows of a solution?

  2. #2

    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    Location
    MA
    Posts
    8,336
    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 5 & 5S, iPod Nano 7th Gen, iPad 2 16GB WiFi, iPad 3
    Has this connection issue always been present and mainly with your Macbook? Does it connect a lot more reliably with another computer? If not, perhaps there is some damage to the USB connector on the iPhone and that's causing the intermittent connectivity problems..

    Regards

  3. #3


    Member Since
    Feb 01, 2009
    Posts
    6
    Hi

    thanks, it's not always been an issue, just over recent months - the iPhone will charge from the macbook, just isn't 'seen' in iTunes. I haven't tried connecting to another computer, except to charge the phone.

  4. #4

    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    Location
    MA
    Posts
    8,336
    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 5 & 5S, iPod Nano 7th Gen, iPad 2 16GB WiFi, iPad 3
    It's possible that the USB connector is damaged in a manner in which the pins that manage to do the charging are OK but the others are not quite so, so iTunes might have a harder type "talking" to the iPhone..

    I'd definitely try iTunes on another computer just to rule that out..

    Regards

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