08-16-2010, 03:09 AM

Okay, so, I have a friend and we both have the iPhone 3GS, same exact phone. But lately, mine's been acting up. For example, I can be sitting next to her, and her phone will have 5 bars, and mine will have no service. They're the same software, same hardware, both updated. What's going on with my phone?
Any ideas?

08-16-2010, 07:14 AM

Do you ever actually power down and restart your iPhone?

If "yes," then I'd go talk to an Apple Genius about this.

08-16-2010, 12:16 PM

Originally Posted by chas_m

Do you ever actually power down and restart your iPhone?

If "yes," then I'd go talk to an Apple Genius about this.

Yep, I've reset it, restored it, popped the sim card out and in...

08-17-2010, 07:39 PM

Originally Posted by amanda.a.p

Yep, I've reset it, restored it, popped the sim card out and in...

Are you both on the same carriers? Make sure that you have the latest carrier updates installed on your phone. iTunes usually prompts you automatically to update, and you can even update OTA.

08-17-2010, 07:39 PM

the phone has 1 foot in the grave, and sounds like the other one is about half way there.

probably will need a new phone/replacement

08-17-2010, 11:35 PM

Originally Posted by james515

the phone has 1 foot in the grave, and sounds like the other one is about half way there.

probably will need a new phone/replacement

Why do you say that?

08-18-2010, 08:30 AM

i had my iPhone 3G for 2 years, never an issue. The mute button broke off and apple replaced the device w/o any questions. Upgraded to OS 4.0.1 and had nothing but slow laggy speed issues, So i originally paid $199 with 2 yr commitment, sold it for $150 and picked up a 8GB 3GS for $99.

I know some get bogged down, but if your seriously having issues and still under your 1 yr (from original purchase) take it into apple and have them look at it, you may get a replacement. and if eligible pick up the cheap applecare, or just reformat/re-install the OS and sell it and buy another one.

08-18-2010, 12:29 PM

Originally Posted by maz94protege

i had my iPhone 3G for 2 years, never an issue. The mute button broke off and apple replaced the device w/o any questions. Upgraded to OS 4.0.1 and had nothing but slow laggy speed issues, So i originally paid $199 with 2 yr commitment, sold it for $150 and picked up a 8GB 3GS for $99.

I know some get bogged down, but if your seriously having issues and still under your 1 yr (from original purchase) take it into apple and have them look at it, you may get a replacement. and if eligible pick up the cheap applecare, or just reformat/re-install the OS and sell it and buy another one.

It's just sort of annoying! We don't have an apple store in my area, though...

08-18-2010, 01:03 PM

I had my 3gs replaced. it kept dropping calls ALL the time, I went in the first time they did a firmware restore blah blah, told me to come back if it keeps happening. I went home nothing but dropped calls. They replaced it at the Apple Store no charge just asked if the same problem was happening. Works minty now! Once in a while I have no service but I just put it into airplane mode and take it out and bam full service again. Not sure if its just interference when that happens but from the sounds of what you have going on its not good!

08-18-2010, 02:17 PM

Originally Posted by rippingviper

I had my 3gs replaced. it kept dropping calls ALL the time, I went in the first time they did a firmware restore blah blah, told me to come back if it keeps happening. I went home nothing but dropped calls. They replaced it at the Apple Store no charge just asked if the same problem was happening. Works minty now! Once in a while I have no service but I just put it into airplane mode and take it out and bam full service again. Not sure if its just interference when that happens but from the sounds of what you have going on its not good!

Ugh, guess I'll have to consider

08-18-2010, 03:23 PM

the AT&T store will provide the tech assistance for you, they can give you a loaner phone for the meantime while they send your phone to apple for testing. Or they may even have a tech there to help you.

Yes AT&T isnt the greatest, their service, like all others, is spotty in some places. But my wife had her SIM replaced at AT&T (free) and majority of the dropped calls stopped on her 3G.

08-18-2010, 04:27 PM

Originally Posted by maz94protege

the AT&T store will provide the tech assistance for you, they can give you a loaner phone for the meantime while they send your phone to apple for testing. Or they may even have a tech there to help you.

Yes AT&T isnt the greatest, their service, like all others, is spotty in some places. But my wife had her SIM replaced at AT&T (free) and majority of the dropped calls stopped on her 3G.

Is apple going to be able to tell if I did the latest jailbreak and then restored?

08-18-2010, 04:28 PM

Originally Posted by amanda.a.p

Is apple going to be able to tell if I did the latest jailbreak and then restored?

As long as you did a restore back to normal they cannot tell if you've jailbroken your phone before.

08-18-2010, 04:43 PM

Originally Posted by rippingviper

As long as you did a restore back to normal they cannot tell if you've jailbroken your phone before.

Good

08-18-2010, 05:03 PM

A quick question. Have you done a full restore before? Like plug it in hold the sleep button then the home button and do a full firmware restore too? Or was it thru itunes and just kinda click the restore button. Also some restores from a backup could be corrupt and also cause failure as well and after a firmware restore like I described Apple recommends you don't restore your old backup and add everything back manually.