New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
iPhone Hardware and Accessories Discuss iPhone hardware

iPhone4 not detected by my mac


Post Reply New Thread Subscribe

 
Thread Tools
TheOneBillyX

 
Member Since: Aug 02, 2010
Posts: 93
TheOneBillyX will become famous soon enough

TheOneBillyX is offline
I been having this trouble for a long time and I can't seem to fix it. Basically, everytime I plug my iPhone into my computer, it charges but my computer doesn't detect it.

I tried everything including reinstalling iTunes and reinstalling the already Mobile Device software (iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X).

Help?
QUOTE Thanks
TheOneBillyX

 
Member Since: Aug 02, 2010
Posts: 93
TheOneBillyX will become famous soon enough

TheOneBillyX is offline
So I just got off the phone with apple. They said the problem is most likely due to a faulty USB on my mac. Dammnit, it's only two weeks old!
QUOTE Thanks
roeiboot

 
roeiboot's Avatar
 
Member Since: Apr 18, 2010
Location: Skamerica
Posts: 446
roeiboot will become famous soon enough
Mac Specs: MB061LL/B & iPhone4

roeiboot is offline
there's only one USB port on your Mac ?

~rb
iPhone 4 /16GB MacBook3,1 iPad my blog
QUOTE Thanks
TheOneBillyX

 
Member Since: Aug 02, 2010
Posts: 93
TheOneBillyX will become famous soon enough

TheOneBillyX is offline
No, there's two.
QUOTE Thanks
TheOneBillyX

 
Member Since: Aug 02, 2010
Posts: 93
TheOneBillyX will become famous soon enough

TheOneBillyX is offline
I mean, there's two but non of them detect my iPhone is they think there is something wrong with the way my USB ports were setup or installed...maybe even manufactured.
QUOTE Thanks
AyoubZubairi

 
Member Since: Aug 12, 2010
Posts: 2
AyoubZubairi is on a distinguished road

AyoubZubairi is offline
Well if it's a manufacturing defect then it most definitely isn't your fault. You shouldn't have let them off simply telling you it's a wiring problem. Call them again and get in their face about how this is their fault. However, something I would recommend far more than that is to simply take it to a Genius Bar at your local Apple store where their job is basically to help out with stuff like this. And instead of some frustrated cranky phone operator you'll find a twenty something person who might actually be interested in helping you
QUOTE Thanks
MYmacROX

 
MYmacROX's Avatar
 
Member Since: Mar 17, 2009
Posts: 3,599
MYmacROX is a name known to allMYmacROX is a name known to allMYmacROX is a name known to allMYmacROX is a name known to allMYmacROX is a name known to allMYmacROX is a name known to allMYmacROX is a name known to all
Mac Specs: 2008 15" MBP ML, 2012 21.5" iMac ML

MYmacROX is offline
Quote:
Originally Posted by AyoubZubairi View Post
Call them again and get in their face about how this is their fault.
Not necessary to have an attitude if you call them (or any company for that matter). Apple is happy to help you with your issue.


Quote:
However, something I would recommend far more than that is to simply take it to a Genius Bar at your local Apple store where their job is basically to help out with stuff like this.
This is a good idea, though. Call your local Apple store and set up an appointment. If no store near you, call Apple Support line and ask how you can go about having the faulty USB ports repaired/replaced.


Quote:
And instead of some frustrated cranky phone operator you'll find a twenty something person who might actually be interested in helping you
What makes you think the person on the phone is or will be cranky? Apple is #1 in customer satisfaction with their phone support 5 yrs running according to Consumer Reports.

16GB iPhone 5, 64GB Wi-Fi only iPad 1st Gen.

Reminder: Please include your Mac's specs. This will make it much easier for the other members to assist you.
QUOTE Thanks
bobtomay

 
bobtomay's Avatar
 
Member Since: Dec 22, 2006
Location: Texas, where else?
Posts: 24,989
bobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond repute
Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1

bobtomay is offline
Besides, only by connecting the iPhone to a known working machine with your cable and another cable will anyone know for sure whether it is your Mac, the iPhone or possibly even the cable that is at fault here.

I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
QUOTE Thanks
TheOneBillyX

 
Member Since: Aug 02, 2010
Posts: 93
TheOneBillyX will become famous soon enough

TheOneBillyX is offline
Genius bar - check for Monday
Testing on another computer - check-a-roni....it shows up on other macs laptops but not on mine. dammnit
QUOTE Thanks
Aphus

 
Aphus's Avatar
 
Member Since: Jun 15, 2009
Location: Milwaukee, WI
Posts: 79
Aphus is on a distinguished road
Mac Specs: 2.8GHz, 4GB RAM 15" MBP (Late 2008)

Aphus is offline
The same thing happened to me when I got my phone in the mail. I plugged it into iTunes with the supplied cable and nothing happened! Thinking the new cable was busted, I plugged it in with another iPod cable I had lying around and it worked. The next time I wanted to sync the phone, I used the new cable and it worked as well. Odd electro-gremlins, I tell 'ya!

Sounds like your mac might be at fault, hope you find a solution at the genius bar!


15" MacBook Pro + 16GB iPhone 4 + 16GB iPad 2 3G
QUOTE Thanks

Post Reply New Thread Subscribe


« Reality Distortion Field has a Very Long Range... | Question about Selling an iPhone 4 »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

All times are GMT -4. The time now is 03:47 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?