New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
iPhone Hardware and Accessories Discuss iPhone hardware

Getting out of retore mode


Post Reply New Thread Subscribe

 
Thread Tools
niclasau

 
Member Since: Mar 27, 2010
Location: Sydney Australia
Posts: 10
niclasau is on a distinguished road
Mac Specs: Intel iMac 10.6.2

niclasau is offline
I updated my iPhone system software as suggested by iTunes, file downloaded, prepared iPhone for installation, then error 21 and the phone is stuck in restore.
Any ideas?
QUOTE Thanks
Collin Bl

 
Collin Bl's Avatar
 
Member Since: Apr 07, 2009
Location: Napier NZ
Posts: 3,283
Collin Bl is a jewel in the roughCollin Bl is a jewel in the roughCollin Bl is a jewel in the rough
Mac Specs: 27 iMac i5, MBP 13 & iMac 20, 2TB dual TC, AppleTV, iPh4S

Collin Bl is offline
Welcome to the Forum. Try shutting it down and then restarting - that often sorts things.
QUOTE Thanks
niclasau

 
Member Since: Mar 27, 2010
Location: Sydney Australia
Posts: 10
niclasau is on a distinguished road
Mac Specs: Intel iMac 10.6.2

niclasau is offline
I've tried the recommended stuff like restart, I'm beginning to think the problem may lay with the appropriate ports not being open, but I can't find a resolution to this in the help menus. I found a reference to 'server administration' but can't find it.
QUOTE Thanks
Collin Bl

 
Collin Bl's Avatar
 
Member Since: Apr 07, 2009
Location: Napier NZ
Posts: 3,283
Collin Bl is a jewel in the roughCollin Bl is a jewel in the roughCollin Bl is a jewel in the rough
Mac Specs: 27 iMac i5, MBP 13 & iMac 20, 2TB dual TC, AppleTV, iPh4S

Collin Bl is offline
But if you can download Apps from App store i would have thought the necessary ports were open.
No help now i guess but doing a back up of iPhone with it connected is done thru iTunes;


Click for full size

perhaps do this once get it sorted.

You could try 'reset warnings' if all else fails

Just checked and mine automatically does a back up when the iPhone is connected but that may be because i have done an initial one and it is only updating what is there.
QUOTE Thanks
niclasau

 
Member Since: Mar 27, 2010
Location: Sydney Australia
Posts: 10
niclasau is on a distinguished road
Mac Specs: Intel iMac 10.6.2

niclasau is offline
Well the phone has been backed up a number of times when I've plugged it in for syncing, and I've downloaded a few apps, but only through the phone, not via iTunes on the iMac. You've answered another question of mine in the OSX section about ports, here's what the error report says:

Open the proper ports and allow access to Apple servers
During the update and restore process, iTunes needs to contact Apple. Ensure that your computer has the following ports open and can access these servers:

* Port 80
* Port 443
* phobos.apple.com, albert.apple.com, gs.apple.com

If you see "Error 9807", you must open access to the following VeriSign servers:

* evintl-ocsp.verisign.com
* evsecure-ocsp.verisign.com
QUOTE Thanks
Collin Bl

 
Collin Bl's Avatar
 
Member Since: Apr 07, 2009
Location: Napier NZ
Posts: 3,283
Collin Bl is a jewel in the roughCollin Bl is a jewel in the roughCollin Bl is a jewel in the rough
Mac Specs: 27 iMac i5, MBP 13 & iMac 20, 2TB dual TC, AppleTV, iPh4S

Collin Bl is offline
Perhaps you are going to have to have a chat to verisign.com
QUOTE Thanks

Post Reply New Thread Subscribe


« mili power skin or mophie juice pack? | wiping second hand iphone »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Unable to boot into single-user mode / "HD" partition dead? xantir Apple Notebooks 5 01-28-2011 10:24 PM
Can't Boot in Target Disk Mode ebherwick3 OS X - Operating System 1 07-22-2009 08:24 AM
Can't Boot G4 in Target Disk Mode ebherwick3 Apple Desktops 2 08-11-2008 02:17 AM
Changing MacBook's sleep mode visualpurple Apple Notebooks 5 03-05-2007 09:36 PM
Single_user mode booting... something more pharme Running Windows (or anything else) on your Mac 0 05-07-2005 11:22 AM

All times are GMT -4. The time now is 05:08 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?