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  1. #1

    Member Since
    Dec 17, 2009
    iPhone 3gs cracked screen
    I have a question, I dropped my iphone 3gs and the screen cracked it's still under warranty so do you guys know if apple will replace the screen for free or do I have to pay?

  2. #2

    Member Since
    Aug 19, 2008
    Just buy this:

    and replace it yourself......I've done it twice already......easy stuff

    here is a great site on how to take apart your phone depending on what you need to replace:

  3. #3

    csa9's Avatar
    Member Since
    Feb 28, 2008
    Hey I've read elsewhere that broken screens, water damage, and theft are pretty much the only exceptions to the warranty. I've been wrong in the past though.
    If my advise helped, please leave positive feedback

  4. #4

    Member Since
    Dec 03, 2009
    I believe that Apple does have a policy regarding how much you can pay to have it replaced. But I'm not sure how much that is. You would have to call them or go into the store. A cracked screen is not covered under the warranty though, as far as I know. There are some 3rd party options out there as Z mann recommended, but many of them will void the warranty. There is a website called iPod Repair | iPhone Repair | MacBook Repair in which you can pay them and they can fix it. They are Apple certified, so as far as I know it won't void the warranty. At least that is what an Apple genius told me at a store once.

  5. #5

    Member Since
    Jan 11, 2010
    Sandy Springs, GA
    I've had 11 iphones. I can't remember all of them but I know each one with a broken screen was somehow replaced under warranty. Including my first iphone that was jail broken, cracked screen. Then I had the Iphone charger electrocute me (recalled) and broke my screen when I fell down (talk about questions!), another one was at work, replaced before christmas and several with hardware issues. I have 8000+ pictures, loaded with music etc. I use my iphones to the max and i love them. I think the electrocution case pretty much opened me up for instant replacements. As the store managers both know me since the incident happened. Last replacement was 3 months ago, out of warranty and the phone stopped working and day before I went it I slipped on ice and put a very small crack in the screen...

    ive had bad luck with screens... i know
    /// IMAC 27" / MacBook Pro / Iphone 3G / Apple TV ///

    Comfortably Numb

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