New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
iPhone Hardware and Accessories Discuss iPhone hardware

iPhone Water Damage Replacement ?


Post Reply New Thread Subscribe

 
Thread Tools
cmk

 
Member Since: Sep 15, 2009
Posts: 1
cmk is on a distinguished road

cmk is offline
Hi all-

My iPhone got dunked in liquid. Everything works fine except the backlight on the screen. Phone operates, messaging works, etc. The lack of a backlight makes it difficult to use, so I want to get a replacement.

The part that makes me somewhat nauseous is that I got the thing 3 weeks ago, it is a 32gb 3GS. I called the local Apple Store and they told me about a $199 replacement policy they have in place for water damage.

I only spoke to the woman briefly and forgot to mention that it is a 32gb 3GS. Does anyone know if the $199 policy covers the 3GS, or the 32gb model for that matter?

Many thanks!
QUOTE Thanks
Murlyn

 
Murlyn's Avatar
 
Member Since: Jun 11, 2003
Location: Mount Vernon, WA
Posts: 4,909
Murlyn is a name known to allMurlyn is a name known to allMurlyn is a name known to allMurlyn is a name known to allMurlyn is a name known to allMurlyn is a name known to allMurlyn is a name known to all
Mac Specs: MacBook Pro 2.6 GHz Core 2 Duo 4GB RAM OS 10.5.2

Murlyn is offline
My guess is that it's $199 no matter what model.
QUOTE Thanks
Stephanella

 
Stephanella's Avatar
 
Member Since: Apr 28, 2005
Location: United Kingdom
Posts: 127
Stephanella is on a distinguished road
Mac Specs: MacBook, 2 GHz Intel Core 2 Duo, 1Gb 667 MHz, OS X 10.4.11

Stephanella is offline
I believe Murlyn is right, I too heard that it's $ 199 for whatever iPhone, but I also understand that this means you are getting a refurbished or out of warranty one? I have no direct experience in this sense, but I do have a fresh water-damage disaster covered by my house insurance.

Naturally, I was told tough luck at the O2 store, but I just spoke to my insurance broker and he told me that my house insurance covers the phone too and I will get a replacement for the £ 50 excess stipulated in my policy. And that's a lot better than the £ 400 I was quoted this morning when I dragged myself to the O2 people to hear the tune I already knew. I struggled to keep the Starbucks down, believe me.

Cogito, ergo lectito.
QUOTE Thanks

Post Reply New Thread Subscribe


« iPhone comes to Orange in UK, Ending O2's Exclusivity :( | What sort of case do you have on your iPhone and why? »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

All times are GMT -4. The time now is 03:22 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?