Whats the point ?( tomtom)

Dad2b · Dad2b #1 (**permalink**)

07-01-2009, 08:22 AM

what on earth is the point of having a customer technical help line that CHARGES for information. If a simple question like "will a 2g using the new maps and cradle work"? And the guy does not know .......................

I would go nuts if i owned that company and my staff could not answer such a simple question. `From the very begining of the design they must have a idea if it will work with any version.

madness....... A TOTAL rip off and a waste of my time.

cwa107 · cwa107 #2 (**permalink**)

07-01-2009, 08:28 AM

TomTom raises the bar on terrible customer service, yet again.

cwa107 #2 (permalink)
Member Since: Dec 20, 2006 Location: Middletown, Pennsylvania Posts: 25,920 Mac Specs: 15" MBP, Core i7/2GHz, 8GB RAM, 256GB Crucial M4 SSD	07-01-2009, 08:28 AM TomTom raises the bar on terrible customer service, yet again. Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!
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Whats the point ?( tomtom)

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Dad2b #1 (permalink)
Member Since: Apr 12, 2009 Posts: 67	07-01-2009, 08:22 AM what on earth is the point of having a customer technical help line that CHARGES for information. If a simple question like "will a 2g using the new maps and cradle work"? And the guy does not know ....................... I would go nuts if i owned that company and my staff could not answer such a simple question. `From the very begining of the design they must have a idea if it will work with any version. madness....... A TOTAL rip off and a waste of my time.
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