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iPhone Hardware and Accessories Discuss iPhone hardware

iPod, The 'missing' Missing Manual - COMPLAINT


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brianwmay

 
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Member Since: Mar 17, 2008
Location: Doncaster, UK
Posts: 286
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Mac Specs: MBP, iPad 2 64, 2 x iPod Touch, MBA, 2 x iPhone 3g

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Last month I bought and paid for the iPod The Missing Manual - I knew the paper version would be late but the website said the pdf version was ready.

So I paid up and downloaded it . . . to find it was a 3 page advert for it.

When I queried this, Mr Chris Olsen told me that the manual would be out 'next month sometime' - it's now half way through that month and - NOTHING.

I know that new models have just been released, but surely the work had been done and the books must be available (printers don't get a job done in a week).

Has anyone else managed to get the iPod manual?

My iTouch is 2 months old and my wife's a few days.

Isn't there any law against advertising goods you cannot fulfil in the USA?

The reason I'm raising it here is that in all the Apple Stores I've been into, the Missing Manual range is prominent (I have two others), but this 'take your money and you'll get the goods 'sometime'' is reprehensible.

Mac Junkie
- MacBook Pro 2.4, 500Gb, 4Gb
- MacBook Air (wife's), - iPad 2 64Gb
- 2 x iPod Touch 32Gb and iPhones 3GS 32Gb
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brianwmay

 
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Member Since: Mar 17, 2008
Location: Doncaster, UK
Posts: 286
brianwmay has a spectacular aura about
Mac Specs: MBP, iPad 2 64, 2 x iPod Touch, MBA, 2 x iPhone 3g

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Further to the above, the 'missing' bit was that it actually WAS available but they didn't inform me.

Something else that was 'missing', some customer service.

Still, I have it now and it's very good (typically Missing Manual standard and up to their normal standard - in fairness)

Mac Junkie
- MacBook Pro 2.4, 500Gb, 4Gb
- MacBook Air (wife's), - iPad 2 64Gb
- 2 x iPod Touch 32Gb and iPhones 3GS 32Gb
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