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  1. #1

    Member Since
    Jul 16, 2013
    Erase password and login on new iPad air
    I am sending my new air back to Apple and want to delete any logins and passwords.

    Can this be done? If so, how should I proceed with a total sweep of all personal data?

    As always our advice is appreciated.

  2. #2

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Texas, where else?
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Restore it in iTunes and don't let it restore a backup.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  3. #3

    Member Since
    Jul 16, 2013
    Thank you for the advise. I went to i Tunes but can't find a way to restore. My level of computer savvy is very low so any advise should be geared to the beginner level. Thanks again.

  4. #4

    vansmith's Avatar
    Member Since
    Oct 19, 2008
    2012 13" MBP (2.5 i5, 8GB)
    Here's how to restore it to factory settings. Note that this will erase everything on your iPad.

    Note - as bobtomay mentioned, do not restore from a backup.
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  5. #5

    Member Since
    Jul 16, 2013
    Than you, just what I was looking for.

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