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  1. #1

    Member Since
    Mar 14, 2014
    iCloud backup not showing up in iTunes
    When I plug my iPad into my iMac, the iCloud backup I just did does not show up - just an old backup of my phone from two years ago before I got my iMac. I want to be able to see the iPad from my iMac. Now, the iPad can see the iMac but not the other way around. I get a message asking if I want to set up the iPad, which is a year old, six months older than the iMac, using the old phone backup. I think if I set it up I will be able to see it from the iMac, but I need to be able to restore it from the correct backup, which iTunes is not seeing.
    Last edited by janalowe; 03-14-2014 at 03:36 PM. Reason: typo

  2. #2

    MYmacROX's Avatar
    Member Since
    Mar 17, 2009
    2008 15" MBP Yosemite, 2012 21.5" iMac Yosemite
    Have you had a look at the support section of

    iCloud: Troubleshooting restoring an iCloud backup
    64GB iPhone 6, 64GB iPad Air 2.

    Reminder: Please include your Mac's specs. This will make it much easier for the other members to assist you.

  3. #3

    Member Since
    Mar 14, 2014
    thanks - yes, but I hadn't seen that. I will check it out.

    My iMac is a late 2012 model, 27", Processor 2.9 GHz Intel Core i5, Memory 8 GB 1600 MHz DDR3, Graphics NVIDIA GeForce GTX 660M 512 MB, Software OS X 10.9.2 (13C64).

  4. #4

    Member Since
    Mar 14, 2014
    Well, I set up the iPad as a new iPad, and then did a manual backup, which my computer now sees in iTunes. I didn't restore it, and luckily it seems like nothing is changed. My 10-year-old daughter would be very upset if I messed up all her settings, etc. But I want to see what she is browsing from my iMac. She can see what I am browsing, but I can't see what she is doing. I have her using my apple id because she is under 18. I know that is a drawback of sharing an id, but it just seems like it should go both ways and I should be able to see her device if she can see mine. I can see my phone on my computer though.

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