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  1. #1

    Member Since
    Oct 29, 2012
    my ipad can not connect to apple store
    recently i found some problem with my ipad. anytime i download a new app or update an existing app, the ipad shows "can not connect to app store" , while internet is working. even the app store icon show 3 updates, but when i press update all, it still shows "can not connect to app store". could anybody tell me why and how to solve it. thanks.

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Fort Worth, Texas
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    Is your iPad cellular capable? You didn't tell us anything about it? My iPad on cellular will not process updates, I have to switch to WiFi first or plug the iPad into my iMac.

  3. #3

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Modesto, Ca.
    iMac 2010 27" QuadI7, iMac 2008 10.10.5, Macbook2007 10.7.5, Mac Mini 10.7.5, iPhone 3GS Note 8!
    Also it could be a Username/Password issue on the App Store App.

    Seen that more than a few times. Everything else worked but the updates and downloads from the App Store. In my case I had forgotten that when Apple recently went to a 2 pass verification I changed my password also besides the added security of the key they send you and never updated the new password on my iPad!!! Grin Opps.

    In the App Store App be sure your password is correct.

  4. #4

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    Also worth closing all apps, hard reset (hold sleep and home until the screen blanks and the apple symbol appears), then log out af store and log in afresh
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  5. #5

    Member Since
    Oct 29, 2012
    thank you, i will try to reset the ipad tonight.

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