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  1. #1

    Member Since
    Oct 28, 2012
    my ipad can not connect to apple store
    recently i found some problem with my ipad. anytime i download a new app or update an existing app, the ipad shows "can not connect to app store" , while internet is working. even the app store icon show 3 updates, but when i press update all, it still shows "can not connect to app store". could anybody tell me why and how to solve it. thanks.

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Keller, Texas
    2017 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, High Sierra
    Is your iPad cellular capable? You didn't tell us anything about it? My iPad on cellular will not process updates, I have to switch to WiFi first or plug the iPad into my iMac.

  3. #3

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Modesto, Ca.
    iMac 2010 27" QuadI7 OS10.13 iMac 2008 OSX10.11, MBP Late2011OS10.13 , iPad Pro 10.5", iPhone 5s,
    Also it could be a Username/Password issue on the App Store App.

    Seen that more than a few times. Everything else worked but the updates and downloads from the App Store. In my case I had forgotten that when Apple recently went to a 2 pass verification I changed my password also besides the added security of the key they send you and never updated the new password on my iPad!!! Grin Opps.

    In the App Store App be sure your password is correct.

  4. #4

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Mac Mini i5 (2014 High Sierra), iPhone X, Apple Watch, iPad Pro 12.9, AppleTV (4)
    Also worth closing all apps, hard reset (hold sleep and home until the screen blanks and the apple symbol appears), then log out af store and log in afresh

    Please use the reputation system if you think you've been helped - bottom left of this post

  5. #5

    Member Since
    Oct 28, 2012
    thank you, i will try to reset the ipad tonight.

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