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iPad Hardware and Accessories Discuss the iPad hardware and accessories

Boot Up Problems


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tintedinpink

 
Member Since: Nov 08, 2012
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I bought the iPad 4 yesterday afternoon (16GB wifi only) and had trouble from the word go.

During set up, I set it to be a brand new iPad, despite my iPad 1 having been backed up. I apparently couldn't update iTunes to the latest version without updating the software on my Mac, so for now, this is it.

After a while, it started restarting itself, it would only take a few seconds and I thought nothing of it. IOS6 problems I assumed.

However it's less than 24 hours after purchase and it wouldn't get past the Apple logo. Hard reboot a couple of times since to try and get past it, and now I'm stuck with the Apple logo and the following message in the top left corner:

"AppleBCMWLANCore::bootChipImage(): state 0x20
AppleBCMWLANCore::halt():
AppleBCMWLANBusInterfaceHSIC::resetChip():"

Do I have to take it back to the store and switch it? If so, what's stopping me getting all the same problems with the new device? I've since discovered numerous problems with the IOS6 software and the update following that. Who's to say the iPad Mini won't give me grief either?

I'm so upset. I was so excited about getting myself an early birthday/Christmas present and now I'm over it.
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chscag

 
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Member Since: Jan 23, 2008
Location: Fort Worth, Texas
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Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

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Quote:
Do I have to take it back to the store and switch it? If so, what's stopping me getting all the same problems with the new device? I've since discovered numerous problems with the IOS6 software and the update following that. Who's to say the iPad Mini won't give me grief either?
Take it back, you may have gotten a defective unit. If you're dissatisfied with the next one, return it within the two week return period and get a full refund.

No sense worrying over it as long as you can return it.....
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tintedinpink

 
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Thanks! I took it back to the store this morning and swapped it with another one, was in there for a good half an hour but they were happy to do it... My new iPad's been on for half an hour so far, setting up etc. and I don't have any complaints. *breathes a sigh of relief*!
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chscag

 
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Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 38,480
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Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

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Great. If you're happy, we're happy. Have fun with your new iPad and visit us often.
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