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Contacts won't update/sync on iCloud


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QueenMe

 
Member Since: Sep 01, 2012
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I have an iPhone5s and a mac book pro (2011)- both updated to the latest. Recently I checked on iCloud to be sure that my contacts are synced properly...and it is not.
I had no storage for backup on iCloud but I emptied space by deleting the photos from iCloud and backup again. turned my phone on and off also. BUT my contacts on the iCloud and on the iPhone won't match.
I have contacts selected to be backed up on iCloud everywhere on my iPhone but still there are names on iPhone that are not found on iCloud.
what else do I need to do???
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chas_m

 
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You said that you turned on Contacts sync on your iPhone. How about your Mac?
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QueenMe

 
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Quote:
Originally Posted by chas_m View Post
You said that you turned on Contacts sync on your iPhone. How about your Mac?
I don't know where I am supposed to check my contacts on my MAC beside on iCloud.com- is there a turn on /off button on computer for that?
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System Preferences, iCloud, Contacts. Place a check in the "contacts" box and make sure your iPhone has WiFi turned on.
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QueenMe

 
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Quote:
Originally Posted by chscag View Post
System Preferences, iCloud, Contacts. Place a check in the "contacts" box and make sure your iPhone has WiFi turned on.
Both conditions were met already. still not synced.
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QueenMe

 
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Finally found the problem:
Following everyone's recommendation made me to realize there is a contact application on my MAC that I never had used before.
I only checked the contact on my phone + iCloud.com + Google.
There was an account setting- and it was set to be synced with my google email.
Apparently once I change my google email password , I must come back here and update the password as well. That step was missed.
Everything is working now.
Thanks everyone.
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