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iOS and Apps All your questions and discussion of iOS or iOS Apps.

forgot my "restrictions" passcode


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egscott

 
Member Since: Oct 26, 2013
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I restricted my iphone with a 4 digit passcode, but forgot it. I now want to un-restrict it, but because I don't remember my passcode, I can't. I'm OK with a total reset. I can recover my apps from the cloud. Any suggestions?
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chscag

 
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Total reset in iTunes is the only way I know how unless someone else has a better suggestion.
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Slydude

 
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That's basically the only option. I am going to have to do the same to my iPad for the third time in about the last six weeks. iTunes will perform a backup then you can restore the phone from a previous backup. Word of caution: If you restore from a backup make sure that the backup is one that was made before you set the passcode. Otherwise the passcode will still be on the phone.

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"Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling
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egscott

 
Member Since: Oct 26, 2013
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Problem is I did that passcode 6 months ago and failed to write it down thinking that I'd have no problem remembering it again. However it's not any of the regulars that I use and nothing I've tried works. In the meantime, I had a problem with the lock switch on my original phone so Apple replaced it. After restoring, the new phone has the same code in it. I failed to get them to reset my phone while at the store, and may have to go back to do so. I was just hoping there was a way to reset that didn't require me to visit the Apple Store again.
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You can reset it through iTunes as mentioned above. It's a rather simple process but, as noted, you will lose everything on the phone.

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Conner the phone to iTunes and launch it. Select the phone and choose the restore option don't choose restore backup. Apparently the backup was made after the pass code was applied. Unfortunately you will loose any data on the phone.

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egscott

 
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Thanks!
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No problem. I've done the same thing on my iPad a couple of times in the last few months. in fact I'm probably going to need to do this tomorrow. I've forgotten the code I used to set restrictions on my iPad.

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"Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling
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egscott

 
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SlyDude,

Once i empty my iphone and restore it to original condition, is there any way I can get my songs off of Itunes without my restrictions pass code coming along with them?
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Slydude

 
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If the songs are on your computer normal syncing should move the songs from your computer to the phone. Since the code isn't on the phone as far as its concerned this is a completely new situation. As long as you don't use the backup to restore files you should be fine.

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"Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling
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egscott

 
Member Since: Oct 26, 2013
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Great! Thanks again.
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egscott

 
Member Since: Oct 26, 2013
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Well, I did the dastardly deed and "restored" my phone as new. Then I was able to get back my apps and songs--all as promised--via syncing. It took some basic set up again, but I now have my phone back with all working and the new passcode written in my password book.

The only thing different is I can't get my app ikons to move between the different screens like I used to. Typically, I would touch and hold an ikon until they all jiggled then drag whichever one I wanted to whatever front page screen I wanted. Now all they do is move on their current page. I'm assuming there's a setting, but haven't been able to find it yet.

Any clues?
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egscott

 
Member Since: Oct 26, 2013
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never mind. Figured it out.
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Slydude

 
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Glad you got that figured out. I didn't see this question last night.

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"Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling
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