Already shattered 5c screen

cecp · cecp #1 (**permalink**)

09-22-2013, 11:24 PM

Just got 5c on Friday, the iphone was sitting on top of the macbook when they both fell on the floor, 5c screen is shattered...I mean about to slice my finger open when I touch it shattered.
What to do at this point?

osxx · osxx #2 (**permalink**)

09-22-2013, 11:37 PM

Screen replacement from Apple Store if it was me.

chscag · chscag #3 (**permalink**)

09-22-2013, 11:48 PM

Did you buy the Apple Care + accidental coverage for your iPhone 5C? If you didn't, I'll bet you wish you did. You have no choice but to take it to Apple and let them swap it for another at your cost. I have no idea how much they'll charge. Hopefully, your MacBook suffered no damage when it fell along with the iPhone.

cecp · cecp #4 (**permalink**)

09-23-2013, 12:04 AM

Of course I didn't do a silly thing like get apple care +, considering my history of walking around with an iphone 4 with lovely crackage across it. Needless to say, I feel like a ******* right about now. I really must be the 1st person to unintentionally shatter a phone I've had for less than a week. gah...guess I will try my luck with apple repair.

chscag · chscag #5 (**permalink**)

09-23-2013, 12:07 AM

Well, don't beat yourself up over it. We'll keep our fingers crossed for you that the folks at the Apple store will be merciful and swap it out for you, no questions asked. Let us know.

cecp · cecp #6 (**permalink**)

09-23-2013, 12:11 AM

Thanks!! Will definitely report back...really hoping they feel bad for me!

dtravis7 · dtravis7 #7 (**permalink**)

09-23-2013, 12:34 AM

Did the Macbook get hurt? Just curious. Who knows apple might feel bad for you. I hope so. Be careful in the future! Not sure how the accident happened.

dbm · dbm #8 (**permalink**)

09-23-2013, 02:41 PM

Did you buy it with a credit card? Certainly in the UK most credit card purchases over £100 get 100 day insurance.

chscag #5 (permalink)
Member Since: Jan 23, 2008 Location: Fort Worth, Texas Posts: 38,491 Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks	09-23-2013, 12:07 AM Well, don't beat yourself up over it. We'll keep our fingers crossed for you that the folks at the Apple store will be merciful and swap it out for you, no questions asked. Let us know. COMMUNITY RULES
	QUOTE Thanks

dtravis7 #7 (permalink)
Member Since: Jan 04, 2005 Location: Modesto, Ca. Posts: 27,488 Mac Specs: iMac 2.4 C2D 10.9.4, iMac 2.16 C2d 10.6.8, Macbook2007 10.8.4, Mac Mini 10.8.4, iPhone 3GS Note 8!!	09-23-2013, 12:34 AM Did the Macbook get hurt? Just curious. Who knows apple might feel bad for you. I hope so. Be careful in the future! Not sure how the accident happened. ...Dennis Mac-Forums Community Rules
	QUOTE Thanks

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cecp #1 (permalink)
Member Since: Sep 22, 2013 Posts: 3	09-22-2013, 11:24 PM Just got 5c on Friday, the iphone was sitting on top of the macbook when they both fell on the floor, 5c screen is shattered...I mean about to slice my finger open when I touch it shattered. What to do at this point?
	QUOTE Thanks

osxx #2 (permalink)
Member Since: Jan 19, 2008 Location: houston texas Posts: 4,638 Mac Specs: 09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3	09-22-2013, 11:37 PM Screen replacement from Apple Store if it was me.
	QUOTE Thanks

cecp #4 (permalink)
Member Since: Sep 22, 2013 Posts: 3	09-23-2013, 12:04 AM Of course I didn't do a silly thing like get apple care +, considering my history of walking around with an iphone 4 with lovely crackage across it. Needless to say, I feel like a ******* right about now. I really must be the 1st person to unintentionally shatter a phone I've had for less than a week. gah...guess I will try my luck with apple repair.
	QUOTE Thanks

cecp #6 (permalink)
Member Since: Sep 22, 2013 Posts: 3	09-23-2013, 12:11 AM Thanks!! Will definitely report back...really hoping they feel bad for me!
	QUOTE Thanks

dbm #8 (permalink)
Member Since: Dec 31, 2010 Location: Preston, Lancs, UK Posts: 162 Mac Specs: Mac Mini 2011, MBPr 15 2013 with i7/16GB both running Mavericks	09-23-2013, 02:41 PM Did you buy it with a credit card? Certainly in the UK most credit card purchases over £100 get 100 day insurance.
	QUOTE Thanks

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