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  1. #1

    Brooklynguy's Avatar
    Member Since
    Oct 17, 2011
    Location
    Born in Brooklyn, bred in Manhattan, living in Vermont
    Posts
    82
    Specs:
    iMac, 27-inch, Mid 2011 2.7GHz Intel Core i5 4GB 1333MHz DDR3 AMD Radeon HD 6770M 512MB OS10.10.3
    Access privileges for iPhone do not let me sync.
    iPhone 4S
    iOS 6.1.3
    Phone Name: iTylyphoner

    see sidebar for my iMac specs

    Here goes ...

    Setup ...

    1. Normally I synch iPhone through iTunes (11.0.5 (5)).
    2. I have purchases on iCloud as well as other media obtained elsewhere that is kept on the iMac HD. (Librivox and internet Archive are my main sources of "other media".)
    2. I created new admin profile for myself on iMac. iCloud automatically filled my iTunes library in this profile.
    3. I had no problem with syncing my iPad (3) and keeping all my chosen media on the iPad.

    Problem ...

    When I connect iPhone to iMac via cable, i get this error message seen below and cannot add, change, nor delete any media on the iPhone.

    Do I need to wipe the iPhone and reset to factory defaults, then restore iCloud and local media? If so, not sure of the steps despite looking over what a web search offered me.
    Attached Images Attached Images
    2007 Ford Mustang GT/CS black convertible, 5 on-the-floor, 300-horsepower 3-valve 4.6-liter V-8.

  2. #2

    Lifeisabeach's Avatar
    Member Since
    Sep 30, 2007
    Location
    The Republic of Neptune
    Posts
    7,754

    Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
    ------
    Links: Onyx | EasyFind | Apple Hardware Test | How to test your hard drive | The Safe Mac Adware Removal Guide | Uninstall MacKeeper
    ------
    Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.

  3. #3

    Brooklynguy's Avatar
    Member Since
    Oct 17, 2011
    Location
    Born in Brooklyn, bred in Manhattan, living in Vermont
    Posts
    82
    Specs:
    iMac, 27-inch, Mid 2011 2.7GHz Intel Core i5 4GB 1333MHz DDR3 AMD Radeon HD 6770M 512MB OS10.10.3
    Thanks for the tips. I'll try them out, starting with the first one. I had already made sure that I have full permissions to everything using either profile to log into my iMac
    2007 Ford Mustang GT/CS black convertible, 5 on-the-floor, 300-horsepower 3-valve 4.6-liter V-8.

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