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  1. #1


    Member Since
    Jan 05, 2010
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    Woodstock, IL
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    Specs:
    imac,iphone,time capsule,ipad
    email to me.com account
    In my office we have a number of pc and mac computers. We have clients that have email accounts ending in me.com. The folks in my office running pc cant send email, new or replies to customers with emails ending in me.com. We can send from macs. any ideas?(I know convert to all macs, but not in the budget,)
    Thanks in advance. rda

  2. #2

    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
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    MA
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    8,474
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    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 6S, iPod Nano 7th GeniPad 3
    What sort of errors are you getting when sending the emails? Addresses @me.com are just like any other and shouldn't necessairly care where a PC or Mac sent the originating email..
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    ...Ashwin



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  3. #3


    Member Since
    Jan 05, 2010
    Location
    Woodstock, IL
    Posts
    21
    Specs:
    imac,iphone,time capsule,ipad
    It shows as sent at pc, but customer never receives the email. I have a me account also, and they cant send to mine either. If I respond to same customer from my mac, they receive the email.

  4. #4

    alicepattinson's Avatar
    Member Since
    Jan 28, 2013
    Posts
    179
    maybe because it's in their spam folder sent? That's weird. hehe

  5. #5

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
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    26,465
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    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Since you have a me.com address, try signing into your iCloud account online and see if they're being caught by the spam filter there and not being forwarded on to Mail.

    Can't imagine it would matter as I'm still using my @mac.com address without issue - as far as I know - but, have one of your Windows co-workers try changing the address to @icloud.com just to see if that goes through.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  6. #6


    Member Since
    Jan 05, 2010
    Location
    Woodstock, IL
    Posts
    21
    Specs:
    imac,iphone,time capsule,ipad
    Thank you all for the responses. I have had my co-workers try to the .icloud account, no luck. Also, this does not come up in my spam folder. I had my IT contractor track this, and it is leaving the server ok, but is never received. The IT contractor says its because I have such old pcs that we need to upgrade everything. The oldest pc is 3 yrs and running xp. Thanks again for the suggestions.

  7. #7

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
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    Specs:
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    If the IT contractor says it's due to having a 3 yr old PC, I wouldn't believe anything else he tells you and I'd be looking for a new IT company.

    You checked the spam folder in the mail client you're using on the computer or you logged in to iCloud.com and checked there?

    If the latter, I'd be calling whomever you're using as your ISP and be asking them to check their servers.
    Have seen something similar twice over the last 10-12 years. Whenever we've had an issue of mail appearing to go out, no return message saying it couldn't be delivered, yet not being received, it's been the ISP - ours was CBeyond. Would guess something wrong in their DNS settings, but never was told how they resolved the issue. And it took over 2 weeks for it to get resolved on both occasions.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  8. #8

    Lifeisabeach's Avatar
    Member Since
    Sep 30, 2007
    Location
    The Republic of Neptune
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    7,725
    Quote Originally Posted by bobtomay View Post
    If the IT contractor says it's due to having a 3 yr old PC, I wouldn't believe anything else he tells you and I'd be looking for a new IT company.
    THIS a thousand times over. Your contractor is an incompetent moron.

    Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
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    Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.

  9. #9

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
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    Have a gmail account? Log in to gmail online and try sending yourself an email to your me.com address from one of those windows PCs.

    Or set up a new test gmail account in Outlook or whatever email client they're using and try using that address to send from.

    Perhaps Apple is rejecting mail from your domain - company on a blacklist for some reason or other???
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

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