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  1. #1


    Member Since
    Jun 14, 2013
    Posts
    1
    Smile changing apple ID on iPhone
    I recently changed my apple ID on my mac to reflect my name change, however I cannot change it on my iphone. I continue to get pop up message wanting me to enter my password for the obsolete apple ID and when I enter what I think the password is it is incorrect. I have tried to reset it, use security questions (which can't authenticate me), have called apple four times and spent countless hours on the phone. I am at a loss as to how to change this on my phone. I would appreciate any suggestions. Thanks

  2. #2


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    When you say you "changed your Apple ID on your Mac" -- can you describe in more detail what you mean? Changing it on the Mac doesn't mean doodly-all if the iTunes Store didn't get the memo ... can you use the iTunes stores normally under the new ID?

  3. #3

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,519
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    ^^^
    Have never heard of "changing" an Apple ID.
    Updating your email address, password, CC info, name... yes.
    Getting a second Apple ID - yes - and a mistake since everything you have already purchased remain tied to the original ID and Apple will not merge accounts.
    (That's one of the ways they achieve that ungodly number of accounts.)
    None of those change the actual Apple ID.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  4. #4

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,519
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Guess I never heard of it, because mine cannot be changed, but some can depending on what your original log in happened to be.

    See here to make sure you actually changed the ID - link.

    If you did successfully change your ID, on your iPhone open up Settings -
    iTunes & App Stores -
    highlight your user name -
    hit the log out button and then log back in with the new one.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  5. #5

    MYmacROX's Avatar
    Member Since
    Mar 17, 2009
    Posts
    3,625
    Specs:
    2008 15" MBP Yosemite, 2012 21.5" iMac Yosemite
    Quote Originally Posted by bobtomay View Post
    Guess I never heard of it, because mine cannot be changed, but some can depending on what your original log in happened to be.

    See here to make sure you actually changed the ID - link.

    If you did successfully change your ID, on your iPhone open up Settings -
    iTunes & App Stores -
    highlight your user name -
    hit the log out button and then log back in with the new one.
    I had to change mine a couple years ago because my original Apple ID was not an email address. After you follow the steps in that link, be sure to sign out and back into iTunes and App Store on your Mac and iOS devices.
    64GB iPhone 6, 64GB iPad Air 2.

    Reminder: Please include your Mac's specs. This will make it much easier for the other members to assist you.

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