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  1. #1


    Member Since
    Jun 09, 2011
    Location
    Seattle WA USA
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    Specs:
    Macbookpro 15,10.9.2,I7,700G HD,16G RAM
    Dual iTune accounts
    I have two iTune accounts. First one I use all the time. Second one not so much. In fact I have forgotten the login and password for the second one.

    I got two accounts because once, back when I first started with this I had trouble loging in. I thought I needed to set up a new account so I did. I downloaded a couple of apps under the second login.

    Then everything seemed to be fine and my first logon worked again so I have been using it ever since.

    Now, when I download updates for my apps it will not download the updates to two apps that, apparently, I downloaded under the second logon It tells me that I do not own the apps.

    I have contacted the iTunes people and they tell me that they cannot merge the two accounts. The Account Security people shrug their shoulders and seem to want to ignore me.

    So, how do I get the two apps transferred to my first account so I can get the updates without having to pay for them again. One was fairly expensive (EA's Scrabble).
    Bhubha
    MBP8,2,15 Inch,I7,2.3G,10.9.2,700GHD,16GRAM

  2. #2

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
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    26,462
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    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Not good news.

    Have yet to hear/see a report of Apple merging 2 accounts.
    There is also no way to transfer purchases between accounts.

    Two options.
    You either continue updating those 2 apps using the Apple ID they were purchased with or you re-purchase them under your primary ID.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  3. #3


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
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    20,911
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    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    EA *routinely* discounts its casual game titles around holidays. I would just wait a bit and see if they do one for Father's Day or Fourth of July and re-buy the EA title under your "regular" account then. Likewise your unspecified other app -- if it's just the two apps it's probably worth re-buying (on sale) to save the hassle.

  4. #4

    JUKE179r's Avatar
    Member Since
    Nov 01, 2009
    Location
    DohaLondonVegas
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    886
    Specs:
    MacBookPro 11,2 <--DAW!!!
    I had the same problem. I had one iTunes account for my older iPhone 3G (back in 2007 and haven't used since 2009) and now a new account for my iPhone 5. I asked the Apple techs the same question about combining both accounts and got a definite "NO". Needless to say I had to repurchase all the old apps and songs from my iPhone 3G for my iPhone 5.
    MBP 11,3 | Logic Pro X | Ableton Live 9 | Traktor Pro 2 | AKAI MPC2000XL, X7000, MPK-49 | Roland MV-8000, SP-808, TR-707, TR-808 & TR-909 | Ensoniq ASR-10 | x0xb0x #911 & Willzyx | Denon DN-MC6000 | (3) Technics SL-1200MK1 | 4000+ vinyl records

  5. #5


    Member Since
    Jun 09, 2011
    Location
    Seattle WA USA
    Posts
    15
    Specs:
    Macbookpro 15,10.9.2,I7,700G HD,16G RAM
    Dual iTune Accounts
    Thanks everyone for the feedback.

    I contacted the vendor for the second app (submarine hunt) via email and he was nice enough to send me a promo code so I could dl the app under my first account.

    Now I will contact EA and see what they are willing/can do to help me. As it is not one of the .99$ apps I would like to solve the problem with paying again for the app.
    Bhubha
    MBP8,2,15 Inch,I7,2.3G,10.9.2,700GHD,16GRAM

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