Results 1 to 4 of 4

Thread: One Free iPhone

  1. #1


    Member Since
    Jan 31, 2013
    Posts
    1
    One Free iPhone
    I was told that Apple has an unwritten policy where they will give their customers one free I-phone replacement if their current one breaks for any reason including owner neglegence. Is this true and if so, how do you go about getting Apple to do this for you?

  2. #2

    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    Location
    MA
    Posts
    8,356
    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 5 & 5S, iPod Nano 7th Gen, iPad 2 16GB WiFi, iPad 3
    Welcome to Mac-Forums

    There is no such policy..replacement of defective iPhones are at the discretion of the stores..you can, however, purchase accidental insurance to cover things that you might do to break the phone and then go through the claims process to get it fixed or replaced..

    Short of that, if the iPhone breaks due to owner negligence, you're out of luck..
    --
    Regards
    ...Ashwin



    Be sure to read the Community Guidelines | The more information you provide, the better answers you get, remember GIGO.

  3. #3

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    47,154
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    Quote Originally Posted by jklappauf View Post
    I was told that Apple has an unwritten policy where they will give their customers one free I-phone replacement if their current one breaks for any reason including owner neglegence. Is this true and if so, how do you go about getting Apple to do this for you?
    You were told incorrect information. When you purchase a new iPhone or iPad from Apple you can likewise purchase what is called Apple Care + for $99.00. It covers two incidents of accidental damage but there is a deductible of $49 which must be paid before Apple will replace the iPhone or iPad. The replacement will be a refurbished unit, not a new one out of the box.

  4. #4


    Member Since
    Feb 02, 2013
    Posts
    13
    Apple would definitely be out of business if they replaced every one's iPhone due to owner negligence. I wish they would do that though!

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. help: free galaxy 3 or not free iphone
    By etmd in forum iPhone Hardware and Accessories
    Replies: 29
    Last Post: 11-22-2012, 03:09 AM
  2. iPhone 4 drops to $99 while Apple makes iPhone 3GS free with contract
    By OneMoreThing... in forum Apple Rumors and Reports
    Replies: 1
    Last Post: 10-04-2011, 10:46 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •