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  1. #1


    Member Since
    Mar 24, 2012
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    11
    ipad mini on/off switch
    The on/off sleep wake switch on my ipad mini keeps not working and I have to reset the ipad to get it working again, has anyone else had this problem

  2. #2

    IvanLasston's Avatar
    Member Since
    Feb 26, 2010
    Location
    Rocky Mountain High, Colorado
    Posts
    2,116
    Specs:
    1.8 GHz i7 MBA 11" OSX 10.8.2
    Have you tried it with a smart cover? Does the smart cover turn it on and off? If it does - then it could be a mechanical issue with the switch - and worth bringing it into an Apple Store. If the Smart cover doesn't turn it off either - then it may be software - where it may be worth it to do a clean restore and see if the functionality comes back.

  3. #3


    Member Since
    Mar 24, 2012
    Posts
    11
    Hi thanks for the reply. Yes I have a smart cover which doesn't switch it off so I thought it may be a software issue which other users may have experienced. Is a clean restore same as the restore available in settings? If it is then I have done that twice and it works for a while only to stop again.

  4. #4

    IvanLasston's Avatar
    Member Since
    Feb 26, 2010
    Location
    Rocky Mountain High, Colorado
    Posts
    2,116
    Specs:
    1.8 GHz i7 MBA 11" OSX 10.8.2
    That restore button is what I am talking about - so you've done as I have suggested.

    When you say it works for a while - what do you mean? Do you do a restore from backup that loads all your stuff back onto the iPad Mini? Or do you keep it clean - and then it stops working still? The difference is - I've found that restore from backup will cause the same problems happening - so it is better to reload Apps by hand if you are having problems like this or battery life.

  5. #5

    JohnCL's Avatar
    Member Since
    Jan 29, 2009
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    Kansas City
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    1,202
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    Quote Originally Posted by Ceej View Post
    Hi thanks for the reply. Yes I have a smart cover which doesn't switch it off so I thought it may be a software issue which other users may have experienced. Is a clean restore same as the restore available in settings? If it is then I have done that twice and it works for a while only to stop again.
    You should try the restore in iTunes. This way you can get a new download of the current iOS. If this fails and you still have the same issue I would take it into an Apple store for further investigation.
    13" rMBP 256gb | Mac Mini | 24" ACD | 128GB Verizon iPhone 7 Plus | 128GB iPad Pro LTE | 16GB iPad mini 2 | Gen 7 Nano | Gen 4 iPod Touch | TV1 | TV3 | TV4 | Watch Sport 42mm Space Gray

  6. #6


    Member Since
    Mar 24, 2012
    Posts
    11
    Thanks to MoTM and JohnCL for their replies, I have the latest iOS so I will restore from itunes on my iMac and then try the apple store if no luck. Thanks to you both again for your swift replies.
    Happy new year.

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