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  1. #1

    Member Since
    Oct 29, 2012
    Error downloading driver software
    hi, i have been having trouble connecting my iphone 4 to my laptop. i have tried plugging into 2 seperate laptops. the error message i get when trying to connect is this, device driver software was not successfully installed. i tried removing the hardware and then plugging it in again but this does not work. i was wondering whether anybody knows what is the best thing for me to do to get it working again. my laptop runs off windows 7.

  2. #2

    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 5 & 5S, iPod Nano 7th Gen, iPad 2 16GB WiFi, iPad 3
    You have the latest version of iTunes installed? That's pretty much all you need..

    Be sure to read the Community Guidelines | The more information you provide, the better answers you get, remember GIGO.

  3. #3

    Member Since
    Oct 29, 2012
    yep i have the latest version of itunes that was the first thing i thought of. i havent got a clue what it would be. my works iphone 4 connects fine its just my personal one which i am having problems with

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