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-   -   Mail doesn't autofill/sync email addresses (http://www.mac-forums.com/forums/ios-apps/285519-mail-doesnt-autofill-sync-email-addresses.html)

harmeetkala 09-27-2012 12:36 PM

Mail doesn't autofill/sync email addresses
 
hello...
when i compose a new message to someone i have previously emailed, mail doesn't autofill/sync the email address like gmail does.

is there a way to update or change this so that mail can autofill/sync these email addresses?

fyi, i'm running 10.8.1

thank you.

Sur3Mac 09-27-2012 01:56 PM

The problem is most likely Mail's inability to transverse an alias to a cloud storage or a syncing service.
Here's one method to fix that.

1) Quit Mail, as well as Contacts, Calendar, and Reminders, if they're open.

2) Use the Finder to navigate to ~/Library/Application Support. (The ~ represents the user's home folder.) You may notice that the Library folder doesn't seem to be present on your Mac. That's because it's been hidden since the introduction of OS X Lion.

3) Once you're in the Application Support folder, you'll notice that the AddressBook folder seems to be missing, too. You'll see an alias called AddressBook; you can tell it's an alias by the little arrow in the bottom left corner of the icon. If the AddressBook folder isn't an alias, stop right here. The problem you're having is probably related to something else.

4) If the folder is an alias, then you can continue.

5) The alias points to the AddressBook folder that you moved to your cloud service. In order to correct the Mail problem, you need to copy the AddressBook folder from your cloud service back to your Mac, and then delete the alias.

6) Open your cloud storage service. This will vary from service to service, but in most cases, there will be a folder on your Mac that shows all of the data you have stored in the cloud service. Open this folder and locate the AddressBook folder.

7) Leave this Finder window open; we will be dragging the AddressBook folder to your Mac in a later step.

8) In the Application Support folder on your Mac, delete the AddressBook alias by right-clicking the alias and selecting Move to Trash from the pop-up menu.

9) Leave the Application Support Finder window open as well.

10) With the alias gone, we can copy the actual AddressBook folder back to your Mac. From the Finder window that's open to your cloud service, drag the AddressBook folder to the Application Support folder on your Mac.

11) When the copying is complete, you can launch Mail. The Address Panel and the Auto-Complete function should both be working.

Please post back with results.

SM

harmeetkala 09-27-2012 02:21 PM

Quote:

Originally Posted by Sur3Mac (Post 1452733)
3) Once you're in the Application Support folder, you'll notice that the AddressBook folder seems to be missing, too. You'll see an alias called AddressBook; you can tell it's an alias by the little arrow in the bottom left corner of the icon. If the AddressBook folder isn't an alias, stop right here. The problem you're having is probably related to something else.

SM

thank you for the in-depth response.

i do not have AddressBook in the Application Support folder nor do i have its alias.

any reason why i do not have the alias? anything else i can do?

Sur3Mac 09-27-2012 02:31 PM

you may be going to hard drive>library>application support, while you need to go to homefolder>library>application support.

Thing is, Apple made the home library folder invisible.
Here's how to fix that permanently:
1) Launch Terminal, located at /Applications/Utilities.

2) Enter the following command at the Terminal prompt:
chflags nohidden ~/Library



I made the same mistake once...:)

SM


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