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  1. #1


    Member Since
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    Question Reviewing ipad apps on itunes
    Not a big problem, but puzzling. I received an app as a promo and tried to write a review for it. I downloaded it through the itunes store and tried it out on my iPad, but when I tried (several times) to write a review for it, I received the message "In order to write a customer review for this app, you must have purchased or downloaded it first." (on my laptop) or the message "You do not own this item. To rate this item, you must own it." (on my iPad). But I HAVE downloaded it, and I DO own it. Any ideas? The developer is at a loss, also, as he is trying to get his app moving, and so far there are no reviews.

  2. #2

    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
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    So the app is available in the App Store but you used a promo code to purchase it as opposed to buying it? If so, it's strange that you can't review it. The developer might have to take it up with Apple to see what they say..
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    ...Ashwin



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  3. #3


    Member Since
    Jul 16, 2009
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    40
    Specs:
    MacBookPro 15" early 2009:2.4GHz,8GB,OSX10.10.3 & PBookG4:1GHZ,1.25MB,OSX10.5.8 &MacMini:2GHz,2GB,OS
    Yep, that's what happened. Also, he sent me a separate app as an iTunes GIFT, I redeemed it, downloaded the app, and played around with it, but when I tried to review and rate it, I got the same message as before. Yet, I was able to rate and review a different app that I had purchased a couple of weeks ago. I'm wondering whether there is a time requirement - maybe after an app is downloaded it's necessary to wait a given amount of time before reviewing it?

  4. #4

    Stretch's Avatar
    Member Since
    Jan 13, 2007
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    You can't review an app on the App Store that you got via a promo code. Can't remember the exact reason, but I think it's so developers can't hand out codes for the purpose of loading reviews.
    Blog and Photo Gallery: http://philolin.me/

    Currently running OS X 10.10

  5. #5


    Member Since
    Jul 16, 2009
    Posts
    40
    Specs:
    MacBookPro 15" early 2009:2.4GHz,8GB,OSX10.10.3 & PBookG4:1GHZ,1.25MB,OSX10.5.8 &MacMini:2GHz,2GB,OS
    I was wondering whether that was the issue also. Back in April, you made a suggestion that someone give out promos in order to get reviews for an app, but I guess since then you've discovered Apple doesn't allow that? http://www.mac-forums.com/forums/ios...y-advices.html And I assume the same is true for a developer gifting an app.

  6. #6

    Stretch's Avatar
    Member Since
    Jan 13, 2007
    Location
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    Specs:
    15in i7 MacBook Pro, 8GB RAM, 120GB SSD, 500GB HD
    It's a fairly recent addition to the App Store policy, so that post may have been when you could still do that.
    Blog and Photo Gallery: http://philolin.me/

    Currently running OS X 10.10

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