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iOS and Apps All your questions and discussion of iOS or iOS Apps.

iPod touch - app store error


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jam2000

 
Member Since: May 26, 2008
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Mac Specs: MacBook Air OS X 10.7 1.7 Intel Core i5 4GB, MacMini mid-2011

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My daughter has an iPod touch (purchased Oct 2010) and when trying to download an app gets the message - "A secure connection could not be established. Please check your Date & Time settings."

Any ideas what to do?
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Stretch

 
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Did you check your Date and Time settings in Settings app? If that is incorrect, then that may be the issue.

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Secure connections may be established through the acceptance of a certificate that is located on Apple's end. Each of these certificates has an expiry date. If your iPod has an improper date (one that happens to be after the expiry of the certificate), the connection will fail because it will look as if the connection is no longer certified as secure. This likely explains why you're seeing this message. As such, make sure the date and time is set properly.

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