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  1. #1


    Member Since
    Jun 15, 2012
    Posts
    7
    Change Apple ID on my iPad
    My wife gave my her iPad 2 (she got one of the new ones). During this purchase period, she changed her email address to a "me.com" (that was a good change thanks to one of the genius guys). Now, I can't update my apps. When I tap on the update button, it shows the old email that she no longer uses and requests a password that we no longer know.

    So, I have changed the Apple ID in my iPad to my email address and password. Then I signed out and signed back in (Settings>Store) after restarting my iPad. No change.

    Then, I brought up the task manager (double-clicked Home button), long-pressed one of the App icons and tapped the - sign in the corner of AppStore.

    After restarting the AppStore, still no change.

    What can I do now ?

    Thanx for your help.

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    49,102
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    Contact customer service. I believe your Apps are tied to the original Apple ID and that's why you can't update them. Of course you can download them again with the new ID but you'll have to pay once more.

    Apple is very strict about the IDs and accounts and will not merge accounts. It's that way to prevent fraud.

  3. #3


    Member Since
    Jun 15, 2012
    Posts
    7
    Quote Originally Posted by chscag View Post
    Contact customer service. I believe your Apps are tied to the original Apple ID and that's why you can't update them. Of course you can download them again with the new ID but you'll have to pay once more.

    Apple is very strict about the IDs and accounts and will not merge accounts. It's that way to prevent fraud.
    Thanks alot...

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