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  1. #1


    Member Since
    Apr 06, 2012
    Posts
    3
    Specs:
    13" Macbook Air, OSX 10.7.3, 4GB Ram, 256GB. iPad 2 32GB 3G, iPhone 4 32GB
    email disappearing on iphone
    I think I know why I am seeing new email's disappear, but I'm not sure how to deal with it. I will see new emails show up on my iPhone 4 briefly then disappear from the inbox.

    I have numerous folders and rules in Mail on my Macbook Air that move emails to a folder that applies to that sender. I find the email in its appropriate folder on my laptop, but can't see the email that has been moved to a folder on my iPhone nor my iPad.

    Any thoughts short of deleting all of the folders?

  2. #2

    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    Location
    MA
    Posts
    8,806
    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 6S, iPod Nano 7th GeniPad 3
    You are doing this (iOS and MBA) all through IMAP and folders on the server, right?
    --
    Regards
    ...Ashwin



    Be sure to read the Community Guidelines | The more information you provide, the better answers you get, remember GIGO.

  3. #3

    G-Mo's Avatar
    Member Since
    Mar 11, 2012
    Location
    Toronto
    Posts
    53
    Specs:
    See signature
    What's your setup? You must be using IMAP on iOS, what are you using on the Air? Are your folders setup on the computer or on the mail server?
    Apple Certified Macintosh Technician (ACMT)
    MacBook Pro (13-inch, Early 2011) 2.3GHz Core i5, 8GB RAM, Crucial M4 256GB SSD
    MacBook Air (11-inch, Late 2010); iMac (21.5-inch, Mid 2010)
    iPad 2 16GB; iPhone 4S 16GB

  4. #4


    Member Since
    Apr 06, 2012
    Posts
    3
    Specs:
    13" Macbook Air, OSX 10.7.3, 4GB Ram, 256GB. iPad 2 32GB 3G, iPhone 4 32GB
    my folders are set up on my laptop not on a server. The folders do not appear on my iPhone, but the mail is set up to sync using iCloud.

  5. #5

    G-Mo's Avatar
    Member Since
    Mar 11, 2012
    Location
    Toronto
    Posts
    53
    Specs:
    See signature
    Quote Originally Posted by wollardm View Post
    my folders are set up on my laptop not on a server. The folders do not appear on my iPhone, but the mail is set up to sync using iCloud.
    There's your problem. When the mail rule moves the email from your inbox to a folder on your Mac it removes it from the mail server. Recreate your mail folders in your iCloud account and move the mail messages to these folders, it uses more space on your mail server, but it also will allow you to access those sorted email messages from your iDevices.
    Apple Certified Macintosh Technician (ACMT)
    MacBook Pro (13-inch, Early 2011) 2.3GHz Core i5, 8GB RAM, Crucial M4 256GB SSD
    MacBook Air (11-inch, Late 2010); iMac (21.5-inch, Mid 2010)
    iPad 2 16GB; iPhone 4S 16GB

  6. #6


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    OR just stop checking mail on your MacBook Air until the end of the day.

  7. #7


    Member Since
    Jul 12, 2012
    Posts
    1
    Question Yahoo issue
    Ok I understand what yall are talking about having it set up as an IMAP where any device removed the mail from the mail server then it isn't accessable to the other devices. My problem is my iphone 4S (just did this a min ago) said I had 4 emails. I open mail and I see 4 emails then 2 just disappear, the other two stay, sometimes it says I have one email then it disappears soon as I open mail (now you see it now you don't kinda thing). All 4 emails were from my yahoo account. If I go to yahoo the emails aren't there, not in trash or junk, they are just gone. The emails that aren't deleted I can see if I access yahoo.com, or they are on my iphone, and they are on my Imac. But the emails that vanish are lost. I have a vet send me a reminder about one of my animals and I have no clue which one because I only saw the email for 2 seconds.

    All good magicians make what they disappear reappear, so can someone tell me how to teach my phone some magic so I can get my emails.

  8. #8


    Member Since
    Jul 17, 2012
    Posts
    1
    email disappearing on iPhone
    Was this question ever answered? It doesn't happen all the time, but when it does, the message is gone. Not in trash or anywhere. Does not download to macbook.

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