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iOS and Apps All your questions and discussion of iOS or iOS Apps.

Contacts problem


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CelinaD

 
Member Since: Nov 26, 2011
Posts: 3
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Hi all,

My partner got the new iPhone so I've got his old 3GS. Anyway, I put my sim into it and adjusted the contacts list to mine.

However, it changed all the contacts on my partners new phone too so he lost all of his and ended up with mine.

So he's now put his right and I've now lost all my contacts.

Why does this happen and how do I stop it?
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pendlewitch

 
Member Since: Sep 10, 2011
Location: Nelson,UK
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Hello, how did you adjust the contacts list?

In iOS5 there appears to be only one command i.e. 'Import Sim Contacts' on my iPhone.
Did you put your old Sim card into both phones..why would you do that?

iMac 27-inch Mid 2010 (wow....that old...eeeks!), WD My Book 1TB Firewire,WD My Passport Air 500GB, Magic Mouse,Magic Trackpad,
iPhone 5C, iPod Nano 4GB 3rd Gen, ATV2.
MOTM October 2012. These days normally happy with an occasional grumble.
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CelinaD

 
Member Since: Nov 26, 2011
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I didn't put my sim into both phones. Just the one my partner gave to me. And I manually added my contacts.
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pendlewitch

 
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But I can't understand why it changed the contacts on your partners phone if all you did was put it into the 3GS.

iMac 27-inch Mid 2010 (wow....that old...eeeks!), WD My Book 1TB Firewire,WD My Passport Air 500GB, Magic Mouse,Magic Trackpad,
iPhone 5C, iPod Nano 4GB 3rd Gen, ATV2.
MOTM October 2012. These days normally happy with an occasional grumble.
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CelinaD

 
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Neither can my partner and I. Was hoping someone on here would know?
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pendlewitch

 
Member Since: Sep 10, 2011
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Quote:
Originally Posted by CelinaD View Post
Neither can my partner and I. Was hoping someone on here would know?
Well it's got me stumped. I'll have a think

iMac 27-inch Mid 2010 (wow....that old...eeeks!), WD My Book 1TB Firewire,WD My Passport Air 500GB, Magic Mouse,Magic Trackpad,
iPhone 5C, iPod Nano 4GB 3rd Gen, ATV2.
MOTM October 2012. These days normally happy with an occasional grumble.
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pendlewitch

 
Member Since: Sep 10, 2011
Location: Nelson,UK
Posts: 1,739
pendlewitch is a glorious beacon of lightpendlewitch is a glorious beacon of lightpendlewitch is a glorious beacon of lightpendlewitch is a glorious beacon of lightpendlewitch is a glorious beacon of lightpendlewitch is a glorious beacon of light
Mac Specs: iMac 27" Mid 2010, 3.2GHz Intel Core i3,4GB 1333 MHz DDR3, ATI Radeon HD5670 512MB, Mavericks 10.9.4

pendlewitch is offline
It looks like perhaps the sims got swapped perhaps or maybe you should have used your own sim? The sim your partner gave you..did that have his contacts on?

Anyway if your partner's phone is now ok then your's is the problem. Try seeing if this works, clear the contacts in the 3GS, then take the sim out and clear all of the contacts using you cell phone provider's store facilities or a USB sim card reader before you put it back into your 3GS. Then manually put your contacts back in.

The link below also has some interesting info.
http://support.apple.com/kb/HT4994?viewlocale=en_US

iMac 27-inch Mid 2010 (wow....that old...eeeks!), WD My Book 1TB Firewire,WD My Passport Air 500GB, Magic Mouse,Magic Trackpad,
iPhone 5C, iPod Nano 4GB 3rd Gen, ATV2.
MOTM October 2012. These days normally happy with an occasional grumble.
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Lifeisabeach

 
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it sounds to me like both iPhones are using the same Apple ID for iCloud. So naturally, when you change the contacts on one iPhone, it syncs the changes to the other. You should restore the iPhone to factory status and set up your own Apple ID on it.

Alternatively, go to the Settings app, tap General, then Reset, then Erase All Content and Settings. This will serve the same purpose as a restore.

Alternatively… go to the Settings app, tap iCloud, scroll to the bottom and tap Delete Account. You can then set up your own. This has the advantage of not requiring you to reinstall/repurchase any apps on the phone, but they won't be tied to your own Apple ID either.
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