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Outlook mail/iPhone question

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Member Since: Jun 08, 2011
Posts: 281
joeg679 is on a distinguished road
Mac Specs: MacBook Pro Retina 2014, iPad 1, 2&3, iPhone 6, ATV3

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I am trying to get my work email on my iphone, but Iím having a problem doing so. The company uses Outlook 2007 and when I tried to set it up, it wonít verify. I followed the steps, but I donít see where the servers are. I found one server titled BIGBOX.companyname.local, but donít see anything else. The resident IT guy said that heís been having trouble because Apple wants the newest certificates and we donít have those, but may in a few months. If there isnít a way to get the mail directly on the phone, is there a workaround? Thanks
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Member Since: Mar 16, 2007
Posts: 756
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Hey there,

the server name you posted above is just a local server. So let's say you are in your work building, they have wireless network and you'd connect your iPhone to it, you can connect to this server. I'm guessing your company uses Exchange, so you could set it up that way. Once you turn off wireless on the phone or leave the building this email account won't work anymore. For that case you need to talk to your IT team. The reason being is that Exchange is often blocked by firewalls for security reasons. If you are lucky they have imap or pop activated and you have to ask your IT team what the server address is for that.

I had to set those things up at my work here because it's a full Blackberry environment. For those we don't need any email ports (Exchange, imap, pop, ..) open on the firewall. I had to set up smtp as in: It might not be super trivial to set it up though.

Hope you can work this out!

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Member Since: Jun 08, 2011
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Mac Specs: MacBook Pro Retina 2014, iPad 1, 2&3, iPhone 6, ATV3

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Great. Thanks a lot
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