iPhone 4 drivers won't recognize on Windows 7

php111 · php111 #1 (**permalink**)

08-10-2011, 06:59 PM

Hey,

I have an iPhone 4 with iOS 4.2.8, and running the Windows 7 Home Premium Anytime Upgrade version which means it needs to have a Vista pre-installed first, and can't do a fresh install.

I tried multiple tutorials on trying to get Windows 7 to recognize my iPhone drivers. In Control Panel then Device Manager, and in Other Devices. The iPhone is showing up as a yellow exclamation mark. I tried updating the drivers manually by pointing where the drivers are located at, and no luck. I tried going into Services by stopping the Apple Mobile Device, and the services won't start. I tried removing and then installing iTunes, and it doesn't work. Someone recommend unplugging the PC then removing the CMOS battery. I don't go inside of my PC. However I did unplug the PC, and it doesn't work. I'm going around and around on forums to fix my solution. I have not got a resolved response.

I have a jailbroken iPhone. I'm trying to sync my iPhone then do a restore. I heard with a jailbroken device, it stops at the boot logo from erasing directly on the device.

Would there be a solution to mark this thread RESOLVED?

chscag · chscag #2 (**permalink**)

08-10-2011, 09:16 PM

Moved. Does not belong in the "Lounge". Please take the time to read our forum descriptions before posting. Thanks.

php111 · php111 #3 (**permalink**)

08-10-2011, 09:22 PM

Quote:

Originally Posted by chscag

Moved. Does not belong in the "Lounge". Please take the time to read our forum descriptions before posting. Thanks.

I am so very sorry. I thought maybe it relates to Windows OS. I didn't see any Windows sections. I was either deciding to post in The Lounge, or the iPhone section. My bad.

bobtomay · bobtomay #4 (**permalink**)

08-10-2011, 09:28 PM

If you've already done all the troubleshooting Apple suggests when a device won't connect to Windows, I'd take the phone in to Apple and let them do a factory reset.

Have had 2 friends that went through all the troubleshooting and helps that never got their iDevices working with Win 7 until they did that - one with an iPhone and one with the iPod Classic. Neither of them were charged anything and both were outside the warranty. Both of them had brand new computers, where their device worked with their old one, but not the new one.

php111 · php111 #5 (**permalink**)

08-10-2011, 09:37 PM

Thank you. Would it be possible if I do a factory reset? How could it be done?

bobtomay · bobtomay #6 (**permalink**)

08-10-2011, 09:41 PM

You can't. We tried that on their devices doing a reset from another machine that would recognize their device. It was a no go. There is something different about the factory reset they do in store than the reset us general peons can do on our computers.

chscag #2 (permalink)
Member Since: Jan 23, 2008 Location: Fort Worth, Texas Posts: 31,955 Mac Specs: 21.5" iMac 2.5 GHz i5, iPad 3rd Gen., 3 iPods	08-10-2011, 09:16 PM Moved. Does not belong in the "Lounge". Please take the time to read our forum descriptions before posting. Thanks. Community Guidelines
	QUOTE Thanks

bobtomay #4 (permalink)
Member Since: Dec 22, 2006 Location: Texas, where else? Posts: 21,786 Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1	08-10-2011, 09:28 PM If you've already done all the troubleshooting Apple suggests when a device won't connect to Windows, I'd take the phone in to Apple and let them do a factory reset. Have had 2 friends that went through all the troubleshooting and helps that never got their iDevices working with Win 7 until they did that - one with an iPhone and one with the iPod Classic. Neither of them were charged anything and both were outside the warranty. Both of them had brand new computers, where their device worked with their old one, but not the new one. I cannot be held responsible for the things that come out of my mouth. In the Windows world, most everything folks don't understand is called a virus. Place your vote for our Member of the Month
	QUOTE Thanks

bobtomay #6 (permalink)
Member Since: Dec 22, 2006 Location: Texas, where else? Posts: 21,786 Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1	08-10-2011, 09:41 PM You can't. We tried that on their devices doing a reset from another machine that would recognize their device. It was a no go. There is something different about the factory reset they do in store than the reset us general peons can do on our computers. I cannot be held responsible for the things that come out of my mouth. In the Windows world, most everything folks don't understand is called a virus. Place your vote for our Member of the Month
	QUOTE Thanks

iPhone 4 drivers won't recognize on Windows 7

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php111 #1 (permalink)
Member Since: Aug 10, 2011 Posts: 32	08-10-2011, 06:59 PM Hey, I have an iPhone 4 with iOS 4.2.8, and running the Windows 7 Home Premium Anytime Upgrade version which means it needs to have a Vista pre-installed first, and can't do a fresh install. I tried multiple tutorials on trying to get Windows 7 to recognize my iPhone drivers. In Control Panel then Device Manager, and in Other Devices. The iPhone is showing up as a yellow exclamation mark. I tried updating the drivers manually by pointing where the drivers are located at, and no luck. I tried going into Services by stopping the Apple Mobile Device, and the services won't start. I tried removing and then installing iTunes, and it doesn't work. Someone recommend unplugging the PC then removing the CMOS battery. I don't go inside of my PC. However I did unplug the PC, and it doesn't work. I'm going around and around on forums to fix my solution. I have not got a resolved response. I have a jailbroken iPhone. I'm trying to sync my iPhone then do a restore. I heard with a jailbroken device, it stops at the boot logo from erasing directly on the device. Would there be a solution to mark this thread RESOLVED?
	QUOTE Thanks

php111 #5 (permalink)
Member Since: Aug 10, 2011 Posts: 32	08-10-2011, 09:37 PM Thank you. Would it be possible if I do a factory reset? How could it be done?
	QUOTE Thanks

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