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Psladkov

 
Member Since: Jul 25, 2011
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Hey all,

My account get's disabled every day now (used to be once a week) i use a Russian credit card, and every time i have to go through the process of unblocking my account it charges me 1USD. I use the account mainly to buy Apps from my Iphone and the Ipad.

Why dose it get disabled all the freaking time? please help
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pigoo3

 
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What the heck account are you talking about??

- Nick

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Psladkov

 
Member Since: Jul 25, 2011
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Quote:
Originally Posted by pigoo3 View Post
What the heck account are you talking about??

- Nick
itunes account, app store account....
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pigoo3

 
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Quote:
Originally Posted by Psladkov View Post
itunes account, app store account....
Thanks for the info...just wanted to be sure that we were talking the correct account...since it wasn't specifically mentioned in your original post.

Where do you live? If your current address & the address for your Russian credit card don't match...this can cause problems. Have you tried contacting Apple to see what the problem is?

- Nick

- Too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some slow computer tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
QUOTE Thanks
Psladkov

 
Member Since: Jul 25, 2011
Posts: 7
Psladkov is on a distinguished road

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Quote:
Originally Posted by pigoo3 View Post
Thanks for the info...just wanted to be sure that we were talking the correct account...since it wasn't specifically mentioned in your original post.

Where do you live? If your current address & the address for your Russian credit card don't match...this can cause problems. Have you tried contacting Apple to see what the problem is?

- Nick
I am not in Russia atm, but the credit card and the adress match. worked before
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pigoo3

 
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Quote:
Originally Posted by Psladkov View Post
I am not in Russia atm, but the credit card and the adress match. worked before
The IP address of the computer you are using can also affect things.

If (for example) you are:

- a Russian citizen...and you are a student studying in another country
- are a Russian citizen working in another country
- or you are visiting family or friends in another country

...then the IP address of your computer will be different than the physical address of the Russian credit card you are using.

Companies (like iTunes or the Mac App Store) get concerned from a security and fraud standpoint when the:

- credit card address (Russia in this example) doesn't match the credit card users physical address (a different country)
- or when the country where the person is downloading the applications (computer IP address)...doesn't match the credit card address (Russia).

If everything worked before...and you periodically are having problems...contact an Apple representative...and see what issue is. This is really the best solution...and the most reliable solution.

- Nick

- Too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some slow computer tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
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