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iOS and Apps All your questions and discussion of iOS or iOS Apps.

ios 4.3.4 error when installing


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mooshud

 
Member Since: Aug 12, 2010
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has anyone else had issues installing the new 4.3.4
it wont upgrade.

note: itunes is upgraded to latest.

i have iphone 3gs runnning 4.3.3
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anarresti

 
Member Since: Jul 28, 2011
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Cannot upgrade to iOS 4.3.4
After the whole process, there is an error message.

I have iTunes upgraded to the latest and use an iPod 4 (with 4.3.3 installed)
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DeanP

 
Member Since: Jul 16, 2011
Location: Auckland, NZ
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Not enough detail, please describe more of the problem.

4.3.5 is the latest, not 4.3.4
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anarresti

 
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Hello,

A couple days ago, 4.3.4 was the lastest version.
I was glad to know there was already 4.3.5, thinking Apple might have fixed it, but the exact same thing happens, whe I try to install 4.3.5

I am trying to update on a PC with Windows 7 Home Edition installed and the latest iTunes.

The iPod is synched with iTunes.
A box shows, and I agree to the terms, and the transfer and installation begins. After 8 minutes, it freezes showing "Tranfering 1 element", "Ipod software update (processing file)"
[all these messages I am freely translating from portuguese, I don't get them in english]

The error box [my translation] says:

"There was a problem when transfering the software for the iPod [my username]. The internet connection did not respond in the available time.

Make sure your connection settings are correct and the connection is active, or try again later"

My internet connection is working without problems, apparentely. Do you think it is related to that, to some configuration detail on my connection?

[the image I send is a screenshot of the error I get]
Attached Images
File Type: png error.png (249.2 KB, 27 views)
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anarresti

 
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Anyone?
I just tried to install 4.3.5, and got the exact same error.
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Lifeisabeach

 
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When connecting the iPod, does it still prompt you to Download or optionally Download and Install the update? If so, do the Download-only option for now and let's see what happens.

Also… how much free space is on your PC's hard drive?


Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
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anarresti

 
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I have 12 GB free on my hard drive.
There is the option to download-only, as usual.
I did it, and I got the exact same error I described.
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DeanP

 
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Quote:
Originally Posted by anarresti View Post
I have 12 GB free on my hard drive.
There is the option to download-only, as usual.
I did it, and I got the exact same error I described.
Try disabling your firewall and your anti virus while it is
Downloading and Installing. It may be interfering with iTunes.
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Lifeisabeach

 
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Quote:
Originally Posted by anarresti View Post
I have 12 GB free on my hard drive.
There is the option to download-only, as usual.
I did it, and I got the exact same error I described.
12 GB free is it? Ouch. You need more space. It's probably heavily fragmented, which causes numerous problems. With so little space, you likely have issues with reading/writing the cache. The drive is also probably working quite a bit harder than it should be… I wouldn't be surprised if it's at the end of its life. You should get a new drive pronto.


Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
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DeanP

 
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Just to add to lifeisabeach post, use Disk Cleanup (My Computer), CCleaner and start uninstalling unwanted programs.
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anarresti

 
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I just got it.

I updated iTunes to the latest version, and the iOS update worked.

Thank you for your advices,
Best regards.
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