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  1. #1


    Member Since
    Jun 25, 2011
    Posts
    1
    iPhone 3GS software compatibility problem
    Hi All

    I'll try not to make this an angry post, tho' I am quite angry at the minute.

    I have an elderly MacBook Pro, running 10.4.11. It mainly gets used for email / as a browser and it's fine for what it does.

    My wife got an iPhone 3GS six months ago (synced to the above) and, recently, it started freezing intermittently. She rang the phone network support people and they said to update the phone software to 4.3.3. She tried to do this thro' the MacBook but we couldn't get the update to work because it said the iTunes couldn't be updated.

    So, I have a PC laptop which comes with my job. I installed iTunes on that and updated the phone, which has now stopped crashing. Fine.

    But the phone will now not work as an iPod and will not sync to the MacBook because the version of iTunes (9.2.1) is too old and the phone no longer recognises it. iTunes can't be updated any further because the Mac is running 10.4.

    The wife is not happy, given that she can no longer sync iCal, use her music library or update apps. I don't really want to load up the whole iTunes library on the PC because it doesn't belong to me. She can't use it for iCal anyway, as it doesn't live at home.

    So, from a situation where we were updating the phone OS to get rid of a fault, it now looks like I'm forced to go and spend fifty pounds or more on 10.5 just so the phone can be used as intended. I feel more than a little aggrieved.

    Is there a solution here that I'm missing? Is there any way to keep 4.3.3 on the iPhone and sync to the MacBook without buying another OS X?

    Thanks

    Richard

    EDIT - just to add that, according to Wiki, I can't update my MacBook to 10.5 because the clock speed isn't high enough.

    The thing that really gets me is that my PC laptop is running XP, which is slightly older than OS 10.4. So I can get current Apple software for my old PC, but not for my old Mac? How does that work?

  2. #2

    Lifeisabeach's Avatar
    Member Since
    Sep 30, 2007
    Location
    The Republic of Neptune
    Posts
    7,754
    Quote Originally Posted by Richard_L View Post
    Hi All

    I'll try not to make this an angry post, tho' I am quite angry at the minute.

    I have an elderly MacBook Pro, running 10.4.11. It mainly gets used for email / as a browser and it's fine for what it does.

    My wife got an iPhone 3GS six months ago (synced to the above) and, recently, it started freezing intermittently. She rang the phone network support people and they said to update the phone software to 4.3.3. She tried to do this thro' the MacBook but we couldn't get the update to work because it said the iTunes couldn't be updated.

    So, I have a PC laptop which comes with my job. I installed iTunes on that and updated the phone, which has now stopped crashing. Fine.

    But the phone will now not work as an iPod and will not sync to the MacBook because the version of iTunes (9.2.1) is too old and the phone no longer recognises it. iTunes can't be updated any further because the Mac is running 10.4.

    The wife is not happy, given that she can no longer sync iCal, use her music library or update apps. I don't really want to load up the whole iTunes library on the PC because it doesn't belong to me. She can't use it for iCal anyway, as it doesn't live at home.

    So, from a situation where we were updating the phone OS to get rid of a fault, it now looks like I'm forced to go and spend fifty pounds or more on 10.5 just so the phone can be used as intended. I feel more than a little aggrieved.

    Is there a solution here that I'm missing? Is there any way to keep 4.3.3 on the iPhone and sync to the MacBook without buying another OS X?

    Thanks

    Richard
    If you couldn't update the software without upgrading OS X, it certainly wasn't going to sync either. Upgrading to 10.5 at this point when 10.7 is just around the corner would be crazy. Jump to 10.6. You'd have to start on that anyway to get to 10.7 if you were so inclined and you are that much more future-proofed otherwise.

    Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
    ------
    Links: Onyx | EasyFind | Apple Hardware Test | How to test your hard drive | The Safe Mac » Adware Removal Guide | Uninstall MacKeeper
    ------
    Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.

  3. #3

    Lifeisabeach's Avatar
    Member Since
    Sep 30, 2007
    Location
    The Republic of Neptune
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    7,754
    Quote Originally Posted by Richard_L View Post
    EDIT - just to add that, according to Wiki, I can't update my MacBook to 10.5 because the clock speed isn't high enough.
    Do you have a MacBook or a PowerBook? If it's a MacBook (Intel CPU) then it most certainly can run 10.5. And 10.6 for that matter. If a PowerBook, then that depends on which one you have.

    The thing that really gets me is that my PC laptop is running XP, which is slightly older than OS 10.4. So I can get current Apple software for my old PC, but not for my old Mac? How does that work?
    *shrug* Planned obsolescence… it's something Apple has perfected.

    Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
    ------
    Links: Onyx | EasyFind | Apple Hardware Test | How to test your hard drive | The Safe Mac » Adware Removal Guide | Uninstall MacKeeper
    ------
    Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.

  4. #4


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Apple's support of XP has absolutely NOTHING to do with time and EVERYTHING to do with the fact that 60% of people on Windows are still on XP. Apple would drop XP in a second if that number would get down to 25% or less.

    It's exactly the same reason why every Windows developer out there still supports -- but despises -- Windows XP.

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