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  1. #1

    Nighthawk4's Avatar
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    Specs:
    iMac 2.66 GHz 20", iPad Mini2 32GB, iPhone6 64GB, Watch Sport 42mm Black, iPad Air 2 128GB
    Apple account not available?
    1. Yesterday I bought stuff on my iPad, which downloaded successfully.

    2. Earlier today I received an email from Apple confirming this purchase.

    3. I just tried to load iTunes on the Mac. It automatically tried to download stuff I bought ages ago and don't want and so prompted me for my password.

    4. I entered the correct password and it says 'This Apple ID is not available'.


    I know this Forum does not allow naughty words - probably not even the abbreviations for Wednesday, Thursday and Friday - so can I just say I find this a little inconvenient and annoying?

    Oddly enough I was just about to risk destroying my iPad by upgrading it to the version of iOS which ruined my iPhone. So what do I do now?

    Please can we go back to the old version of Apple where everything just worked?

    I suppose it will save me a lot of money over the holidays if I can't buy anything via iTunes anymore. There is always a silver lining

  2. #2

    Nighthawk4's Avatar
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    iMac 2.66 GHz 20", iPad Mini2 32GB, iPhone6 64GB, Watch Sport 42mm Black, iPad Air 2 128GB
    It seems Apple decided to lock my account for no apparent reason. Now I have to remember a new password.

    Probably time I reset the password anyway I suppose

  3. #3

    Nighthawk4's Avatar
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    Specs:
    iMac 2.66 GHz 20", iPad Mini2 32GB, iPhone6 64GB, Watch Sport 42mm Black, iPad Air 2 128GB
    Nearly 3 hours so far and the iPad is still backing up.

  4. #4

    bobtomay's Avatar
    Member Since
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    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    You have a bunch of books or magazines in iBooks, Kindle, Zinio, etc.?

    Zinio is a big time waster/killer related to backup. You can turn off it's backup function. Mine went from several hours to a few minutes when I turned it off.

    Don't have a clue why it should take so long for the amount of data being moved, but it does.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  5. #5

    Nighthawk4's Avatar
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    iMac 2.66 GHz 20", iPad Mini2 32GB, iPhone6 64GB, Watch Sport 42mm Black, iPad Air 2 128GB
    Wow, thanks Bob, that sounds as if it might be a huge improvement. How do I do that please? In Settings I assume?

  6. #6

    bobtomay's Avatar
    Member Since
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    Unlike a lot of apps that have these type of settings in the system Settings, this one is inside the app.

    Open up Zinio, hit the wheel - top right and you'll find Library Backup. Head in there to turn it off. Read the little note they've got there about turning back on before any updates.

    But, I think you could redownload 100 magazines faster that Zinio takes to backup 20-30 of them.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  7. #7

    Nighthawk4's Avatar
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    Specs:
    iMac 2.66 GHz 20", iPad Mini2 32GB, iPhone6 64GB, Watch Sport 42mm Black, iPad Air 2 128GB
    Thanks - trying that now.

    Couldn't find anything like that in any of the other Apps so far.

    Another odd thing - I sync the iPad, make a minor change to the things I want to sync (added one Album in Music), resync and it is copying purchases from the iPad. Didn't it do that the first time I synced?

  8. #8

    Nighthawk4's Avatar
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    Specs:
    iMac 2.66 GHz 20", iPad Mini2 32GB, iPhone6 64GB, Watch Sport 42mm Black, iPad Air 2 128GB
    The iPad could not be updated. An unknown error occurred (2006).

    So now my iPad is screwed as expected.

    No doubt the above will be expurgated. Believe me, it already has been


    So I have a £400 iPhone which still doesn't work as well as it used to and a £600 iPad which doesn't work at all.

    Merry Christmas Apple

  9. #9

    Nighthawk4's Avatar
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    iMac 2.66 GHz 20", iPad Mini2 32GB, iPhone6 64GB, Watch Sport 42mm Black, iPad Air 2 128GB
    So I made sure the Mac was fully updated and tried to Restore the iPad (exactly what I wanted to do of course).

    Didn't matter because it gave the same error message again and locked up the Mac. After rebooting that, my Time Machine drive failed to load.

    Happy New Year as well Apple



    Tried again - Forcibly shutdown the Mac as it was hung, reloaded iTunes, tried to Restore the iPad - same error and hung again.

    Restarted yet again, got the Time Machine disk working, but no iPad.

    So that would seem to be that. I really wish this Forum allowed profanity

  10. #10

    bobtomay's Avatar
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    Well, problems always bite the bullet. Here's the 2000 series error code steps if you haven't found it already.

    Error 2000-2009: (2001, 2002, 2005, 2006, 2009, and so on) If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. Learn how to reset the SMC. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue continues, it may be related to conflicting security software.
    Here's the whole article - Update and restore alert messages on iPhone, iPad, and iPod touch

    And at least we know all iPads are still under warranty. Although not too consoling while you're sitting their with a dead device in your hand.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  11. #11

    Nighthawk4's Avatar
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    True it is under Warranty.

    Not much help when I am more or less snowed in and it will be Christmas Eve in an hour and a half

  12. #12

    Nighthawk4's Avatar
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    Specs:
    iMac 2.66 GHz 20", iPad Mini2 32GB, iPhone6 64GB, Watch Sport 42mm Black, iPad Air 2 128GB
    I shut down the Mac, disconnected all external disks and connected only the keyboard, trackball and iPad cable and then tried again. This went through with only a couple of errors (telling me either to restore when it was already doing so or that I couldn't sync because it was already doing so).

    Anyway, the Restore went through cleanly, it recognised I had taken a backup yesterday and offered to restore that, which I accepted. This completed and then it started to sync. This required 2 or 3 attempts before it completed and there was still at least one App which had disappeared. I reinstalled that from iTunes, which worked once it had rechecked my payment details on the iTunes Store.

    At last it seems to be working correctly. No serious problems so far. Some of the games now use a different ID, but the data seems to be there, so not a problem really. The unified Mailbox is the only improvement I have found so far, which is offset by not having a screenlock any more. I believe this is supposed to be software now, but I haven't found it yet.

    On the other hand, I do have 60 Apps to update in the App Store!!

    Seems to have been a lot of hassle and worry for no real gain. At my age I could have done without all that.

  13. #13

    bobtomay's Avatar
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    Double tap the home button, then scroll right at the bottom. You have iPod controls, brightness and screen lock there. Pitr for the lock we got use to, but much easier for adjusting screen brightness than having to open system settings to do it.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  14. #14

    Nighthawk4's Avatar
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    Thanks Bob.

    I assume all those Apps are the ones running in the background. How do I clear those out please?

  15. #15

    bobtomay's Avatar
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    Press and hold one of them till they start wiggling.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

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