Itunes store lost all purchases

Dreamcast270mhz · Dreamcast270mhz #1 (**permalink**)

03-17-2010, 06:28 PM

Since late '07 I have had an ipod of some sort and I purchased and backed up my music onto it. My most recent iPod, a 2g touch was stolen in January, it had all my music since I first opened an account. I didn't have a backup on my old PC, the HDD got corrupted badly from a Conficker invasion. So I have no more music, and Apples support site has been unable to answer my two questions:

1. I have legally downloaded all my music from them before, can I somehow redownload all my songs?

2. Where is this said lost music form? It seems as if their site has changed and they're hiding all the addresses and such?

mdfuller · mdfuller #2 (**permalink**)

03-17-2010, 06:44 PM

I think they can let you download it again if they choose. Not sure. Where is your backup? Not to sound like the old guy screaming for the kids to get off my lawn, but BACKUP your things!

Dreamcast270mhz · Dreamcast270mhz #3 (**permalink**)

03-17-2010, 07:00 PM

I didn't have one at the time my iPod was stolen, all my purchases gone... I would like to download at least all my songs from the past 6-8 months. Now I have a 250GB enclosure I backup everything on, lesson learned.

chas_m · chas_m #4 (**permalink**)

03-17-2010, 07:09 PM

If you contact the iTunes store via their "Report a Problem" email page, you MAY (repeat MAY -- Apple is under NO obligation here!!) allow you to re-download your purchases ONE TIME ONLY.

It is *inconceivable* to me that people wouldn't *immediately* back up their digital purchases, particularly music as its so easily burnable/backup-able. Apple even WARNS you to do this after EVERY purchase. Now you know why.

Dreamcast270mhz · Dreamcast270mhz #5 (**permalink**)

03-18-2010, 08:51 PM

Heck yeah, I have all my music and vids ready to be DLed!

Dreamcast270mhz #1 (permalink)
Member Since: Jan 21, 2010 Posts: 98 Mac Specs: Power Mac G4 MDD 1.5 GHZ (OC) 1.25 GB Ubuntu and Leopard INTEL SUCK IT!!	03-17-2010, 06:28 PM Since late '07 I have had an ipod of some sort and I purchased and backed up my music onto it. My most recent iPod, a 2g touch was stolen in January, it had all my music since I first opened an account. I didn't have a backup on my old PC, the HDD got corrupted badly from a Conficker invasion. So I have no more music, and Apples support site has been unable to answer my two questions: 1. I have legally downloaded all my music from them before, can I somehow redownload all my songs? 2. Where is this said lost music form? It seems as if their site has changed and they're hiding all the addresses and such? Intel SUCKS!!! PPC Dominates PowerMac G4 MDD 1.5Ghz 1.25GB 10.5 AND Ubuntu 9.1 Powerbook G4 15" 1.5Ghz 768MB 10.5 Ibook G4 12" 1.33Ghz 768MB 10.4.11
	QUOTE Thanks

chas_m #4 (permalink)
Member Since: Jan 22, 2010 Location: Victoria, BC Posts: 13,696 Mac Specs: 2009 MacBook Pro, Black speakers, Black Benq second monitor, black iPhone 4, Black 2012 iPad, etc.	03-17-2010, 07:09 PM If you contact the iTunes store via their "Report a Problem" email page, you MAY (repeat MAY -- Apple is under NO obligation here!!) allow you to re-download your purchases ONE TIME ONLY. It is inconceivable to me that people wouldn't immediately back up their digital purchases, particularly music as its so easily burnable/backup-able. Apple even WARNS you to do this after EVERY purchase. Now you know why. Cheers, chas_m -- My essay for switchers and newbies
	QUOTE Thanks

Dreamcast270mhz #5 (permalink)
Member Since: Jan 21, 2010 Posts: 98 Mac Specs: Power Mac G4 MDD 1.5 GHZ (OC) 1.25 GB Ubuntu and Leopard INTEL SUCK IT!!	03-18-2010, 08:51 PM Heck yeah, I have all my music and vids ready to be DLed! Intel SUCKS!!! PPC Dominates PowerMac G4 MDD 1.5Ghz 1.25GB 10.5 AND Ubuntu 9.1 Powerbook G4 15" 1.5Ghz 768MB 10.5 Ibook G4 12" 1.33Ghz 768MB 10.4.11
	QUOTE Thanks

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mdfuller #2 (permalink)
Member Since: Nov 01, 2007 Location: Sconie Posts: 1,216 Mac Specs: 13-inch MacBook Air	03-17-2010, 06:44 PM I think they can let you download it again if they choose. Not sure. Where is your backup? Not to sound like the old guy screaming for the kids to get off my lawn, but BACKUP your things!
	QUOTE Thanks

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