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Problem downloading on iTunes Store


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DauntlessEagle

 
Member Since: Jan 22, 2009
Location: United Kingdom
Posts: 56
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Mac Specs: MacBook 2.4 ghz 320 GB HDD 2GB DDR3 RAM - iPhone 4s 32 GB Black

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Hi there. I am having trouble downloading Tom Tom Western Europe app on my Mac. Basically I started to download it at my house, I then had to pause the download and I closed the lid on my mac. I then went over to my girl friends house and opened the lid and clicked the pause button again to resume the download and it cam up with a error message saying that it could not download or something, so I clicked the round arrow retry button and it is now downloading but very very slow, like 5 kb the second. I have tried to delete the app and re download but when I delete it and re download it it starts from where it stopped downloading .... Is there a way I can fully delete it and start again or a way to make the download faster.

I did a speed test and we are receiving 6 MEG so its not our connection.

Thanks
Eagle.

Everything Mac !!!
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bobtomay

 
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Member Since: Dec 22, 2006
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Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1

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Don't think so. Have the same issue with downloads from time to time.

I have not found rhyme nor reason for it yet, except that it's on Apple's end, not mine.
It's really a pitr when you just bought a TV show that you want to watch in HD... right now... and it's telling you it will take 4 hours to download a 40 minute show.

I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
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DauntlessEagle

 
Member Since: Jan 22, 2009
Location: United Kingdom
Posts: 56
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Mac Specs: MacBook 2.4 ghz 320 GB HDD 2GB DDR3 RAM - iPhone 4s 32 GB Black

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Quote:
Originally Posted by bobtomay View Post
Don't think so. Have the same issue with downloads from time to time.

I have not found rhyme nor reason for it yet, except that it's on Apple's end, not mine.
It's really a pitr when you just bought a TV show that you want to watch in HD... right now... and it's telling you it will take 4 hours to download a 40 minute show.
Hi thanks for your reply. Yeah I just find it odd because when I was downloading at home it was downloading at 125 kb's ... I have a 1.2 Meg connection at home as you can see from the download speed. But when I started downloading on my gf's connection it messed up. Must be iTunes.

Tried a system restart as well, that made no difference either

Everything Mac !!!
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bobtomay

 
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Member Since: Dec 22, 2006
Location: Texas, where else?
Posts: 24,580
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Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1

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Yep, one day it downloads the show in 20 minutes at 250 kb and the next day 4 hours at 2.5 kb on mine.

I also purchase videos from Amazon and view at quite a few other sites. Have yet to experience this issue with them, incl'g while I'm sitting waiting on iTunes.

I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
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DauntlessEagle

 
Member Since: Jan 22, 2009
Location: United Kingdom
Posts: 56
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Mac Specs: MacBook 2.4 ghz 320 GB HDD 2GB DDR3 RAM - iPhone 4s 32 GB Black

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Quote:
Originally Posted by bobtomay View Post
Yep, one day it downloads the show in 20 minutes at 250 kb and the next day 4 hours at 2.5 kb on mine.

I also purchase videos from Amazon and view at quite a few other sites. Have yet to experience this issue with them, incl'g while I'm sitting waiting on iTunes.
Lol, just goes to show that Apple put our $'s &b 's to use

Everything Mac !!!
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DauntlessEagle

 
Member Since: Jan 22, 2009
Location: United Kingdom
Posts: 56
DauntlessEagle is on a distinguished road
Mac Specs: MacBook 2.4 ghz 320 GB HDD 2GB DDR3 RAM - iPhone 4s 32 GB Black

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Ok so I got the download to work finally. There must have been a firewall or something going on at my gf's house because it said it had like 56 hours remaining ! Now it says 4 hours remaining ... Still slow but this is because I have only got a 1 meg connection at home Due to BT not fixing our line properly. Thanks allot BT !

Everything Mac !!!
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