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  1. #1

    Member Since
    Aug 27, 2009
    iTunes Download Error (error -100000)
    I have received this error while downloading 2 albums from the itunes store. All the songs except 2 downloaded perfectly. 2 of the songs seem to be downloading and just as they complete, err=-100000 pops up on the screen. I contacted support and here is what they said (and they pointed to a thread on their support site)

    "It appears that many customers have been able to resolve this error by uninstalling or correctly disabling a security software suite installed on their computers named "Intego Internet Suite: Net Barrier X4, Virus Barrier X4, Personal Backup X4"."

    Don't have any of that nor do I have other security software that I am aware of. Is there anyway to search for security software, or do you know of another reason I could be getting this error and how to fix it?

    By the way one neither of the songs are listed explicit or anything even close to that... I don't know if something else may be triggering security, if that is even what it is.

    Thanks so much. Any help is appreciated since Apple Support wasn't able to give me a fix.

  2. #2

    Sobe's Avatar
    Member Since
    Aug 24, 2005
    17" 2.8ghz Macbook Pro, 32GB iPhone 4
    It's over 9000?!?
    I don't support candidates that will say anything to be elected, and avoid answering questions like the plague.

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