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  1. #1


    Member Since
    Dec 30, 2008
    Location
    Cheshire, UK
    Posts
    11
    Specs:
    Aluminium (al-oo-min-e-um) 2.4ghz, 250gb, 2gb DDR3 MB
    iTunes store password issue- 3GS
    Every time i try and download an app or song on my 3GS and punch in my password (which is definitely the correct password) it just keeps saying that it is incorrect and prompts me to retry, until it eventually asks me to reset my password because it has been entered wrongly too many times.

    It works when i punch in the password on my MB, but not on my iPhone... any ideas? Yet occasionally, it does work, but very occasionally...

    Aaargh!

  2. #2


    Member Since
    Dec 30, 2008
    Location
    Cheshire, UK
    Posts
    11
    Specs:
    Aluminium (al-oo-min-e-um) 2.4ghz, 250gb, 2gb DDR3 MB
    Plus, is it just me or does the speaker go a LOT louder than the 3G?

    Took some videos at a motor race this weekend and it goes effing loud!

  3. #3

    gigabella's Avatar
    Member Since
    Jul 31, 2006
    Location
    Long Island, New York
    Posts
    22
    Specs:
    2ghz Core 2 Duo Macbook; 80gig HDD; 1gb Ram; iLife '08; Mac:Office; Firefox!
    I'm on an original 2g iphone and im getting this issue as well after updating to 3.0....works fine on my pc and will only work on iphone 1x after I sync from my PC....after that I continuously get that my password is incorrect when trying to purchase or update apps.....I'm sooo frustrated.

  4. #4


    Member Since
    Dec 30, 2008
    Location
    Cheshire, UK
    Posts
    11
    Specs:
    Aluminium (al-oo-min-e-um) 2.4ghz, 250gb, 2gb DDR3 MB
    Isnt it...

    My password is definitely correct cos i've reset it that many times. Not sure what to do really, cos one of teh best functions of teh iPhone is being able to dwnload apps and songs whilst out and about

  5. #5

    gigabella's Avatar
    Member Since
    Jul 31, 2006
    Location
    Long Island, New York
    Posts
    22
    Specs:
    2ghz Core 2 Duo Macbook; 80gig HDD; 1gb Ram; iLife '08; Mac:Office; Firefox!
    I tried calling the apple support last Thursday and they wanted me to back up and restore my phone from scratch.....I just said uh huh ok Ill do that...NOT ... I highly doubt restoring the phone will fix this issue.

  6. #6

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,494
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Quote Originally Posted by gigabella View Post
    I tried calling the apple support last Thursday and they wanted me to back up and restore my phone from scratch.....I just said uh huh ok Ill do that...NOT ... I highly doubt restoring the phone will fix this issue.
    It is likely that is the only way to fix a great many problems with the iPhone OS. There is not really a way to go in and delete a plist file like there is with OS X. It is also not that big a hassle if you start it when you go to bed or other time when not using it.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  7. #7


    Member Since
    May 31, 2009
    Posts
    91
    Have you tried to restore the phone without back up? Then sync your phone right after?

  8. #8

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,494
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    I have not done a restore without back up.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  9. #9


    Member Since
    May 31, 2009
    Posts
    91
    Try doing that, and it may remedy your problem. The backup file might have an error.

  10. #10

    gigabella's Avatar
    Member Since
    Jul 31, 2006
    Location
    Long Island, New York
    Posts
    22
    Specs:
    2ghz Core 2 Duo Macbook; 80gig HDD; 1gb Ram; iLife '08; Mac:Office; Firefox!
    Well after over an hour of backing up, restoring, and syncing my password still only works once after I unplug after sync and then says my password is incorrect after subsequent downloads.

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