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iPhone mail sync issue - IMAP Account

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Member Since: Jun 25, 2009
Posts: 2
maisondemason is on a distinguished road

maisondemason is offline
Hi there,

I have recently setup my IMAP mail account on my MacBook using the Mail app. For some reason this account will not synch with my iPhone when I connect it to iTunes. I'm getting the below error message:

"iTunes could not synch mail account to the iPhone "**account name**" because an error occurred remapping record identifiers"

It asks to try syncing again, which doesn't work. The account is working fine in the Mail application but I really need my mail on the iPhone.

Anybody got any ideas ?
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Member Since: Jun 25, 2009
Posts: 2
maisondemason is on a distinguished road

maisondemason is offline
Just found the answer in Apple discussions ...

Quote from Jackson 3 -

on the Info pane of the iPhone's settings in iTunes, I checked Mail Accounts down in the Advanced section, so it replaced the info on the iPhone with the latest Mac settings. Next sync, no remapping error!
QUOTE Thanks

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