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  1. #1


    Member Since
    Jun 25, 2009
    Posts
    2
    iPhone mail sync issue - IMAP Account
    Hi there,

    I have recently setup my IMAP mail account on my MacBook using the Mail app. For some reason this account will not synch with my iPhone when I connect it to iTunes. I'm getting the below error message:

    "iTunes could not synch mail account to the iPhone "**account name**" because an error occurred remapping record identifiers"

    It asks to try syncing again, which doesn't work. The account is working fine in the Mail application but I really need my mail on the iPhone.

    Anybody got any ideas ?

  2. #2


    Member Since
    Jun 25, 2009
    Posts
    2
    Just found the answer in Apple discussions ...

    Quote from Jackson 3 -

    on the Info pane of the iPhone's settings in iTunes, I checked Mail Accounts down in the Advanced section, so it replaced the info on the iPhone with the latest Mac settings. Next sync, no remapping error!

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