Mac Forums

Mac Forums (http://www.mac-forums.com/forums/)
-   iOS and Apps (http://www.mac-forums.com/forums/ios-apps/)
-   -   Broken Apple ID, how to fix it? (http://www.mac-forums.com/forums/ios-apps/150426-broken-apple-id-how-fix.html)

torbengb 04-29-2009 07:38 AM

Broken Apple ID, how to fix it?
 
Hi folks!
I think there is a problem with my Apple ID, because there are several things that just don't work. I've tried many different computers; it's not a client issue.

--> Who can I contact about a defective Apple ID?

I have tried to get support about this, but I run around in circles. Apple Support will charge me for iPhone support but will not help with iTunes; they refer to apple.com where I can't register -- because my ID is broken.

Symptoms:
  1. When registering in the Apple Forums, I sign in with my Apple ID and then get a forum registration form. When I submit this, I get the same forum registration form again. I've seen other users register, and it works with their ID's.
  2. In iTunes, I can't purchase a gift coupon. There appears to be a problem with my account.
  3. In iTunes, I want to sync with my iPhone but it will only *wipe* my iPhone, not back it up.

I am also having other problems -- perhaps because of this broken ID. I'll post those in separate threads though, to keep things clear.

Thanks for your time!

iTrainer 05-03-2009 08:30 PM

hmm.... when I had an issue with my Apple ID and lost password, I contacted Apple directly and they were very helpful.

torbengb 05-04-2009 04:30 AM

Thanks for your reply! I've now submitted a support message again on apple.com/support. Perhaps it was a fluke that it didn't work last time.


All times are GMT -4. The time now is 07:05 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.