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Iphone not working


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matic

 
Member Since: Jan 03, 2009
Posts: 25
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Mac Specs: imac 20in 2.4ghz

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So this is my gf's iphone that I bought for her back in Dec. She was charging it on my mac and now there's nothing working with the phone. It says emergency calls only, and when it's in sleep mode it displays a cord and the itunes icon.

When I open up itunes with her phone plugged in it says. "itunes can not activate your phone because the sim card is not inserted or needs a pin"

I took out the sc and put back in. I also reset the phone.

The only thing about this phone is she never registered it with itunes.

She has used my mac to charged her phone dozens of time in the past.

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jaymd

 
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Member Since: Aug 18, 2008
Location: Cheshire -UK
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Mac Specs: Macbook 2.4Ghz,2GB Ram,XP Pro

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Is/was the phone unlocked/jailbroken?

Did she happen to update the software?

It looks like it has been updated and you will need to unlock it again.

If your running Leopard 10.5.6 i would be tempted to unlock it on a PC as getting the iphone to go into DFU mode is difficult.

I had a nightmare trying to unlock my old 2g iphone just after 10.5.6 came out and just used works laptop which took 5 mins.
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matic

 
Member Since: Jan 03, 2009
Posts: 25
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The phone was not unlocked or jailbroken
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dakineyj

 
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Member Since: Jan 24, 2007
Location: Kailua Kona, HI
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Mac Specs: MBP 15", 2.66GHz Intel Core 2 Duo, 4GB RAM, OS X 10.8.2, iPad 1, 80gb iPod, ATV 1, iPhone 5

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I'm pretty sure you have to activate it through iTunes. Which probably means that they did that for you at the store when you purchased it. Looks like you are going to have to do it again.
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