01-09-2009, 08:50 AM #1Movie I rented from iTunes disappeared
I rented a movie from iTunes yesterday and I transferred it to my iPhone 3G. Right after that, my iPhone 3G died and I had to reinitialize it because it had some sort of fatal error.
I connected it to iTunes and it said I had to reinstall all the software onto my iPhone. I did that and then basically had to set up my iPhone from the backup (which thankfully I made). HOWEVER, the movie I rented (which I did not watch yet) is gone (aka not on my iPhone or in my iTunes).
What recourse do I have? I want to DL the same movie, but I don't want to have to pay the $2.99 for a movie I never watched because my iPhone committed suicide.
1 Good Karma credit* to anyone who helps me solve this problem.
* = karma is payable in the next lifetimeA Mac
01-09-2009, 09:10 AM #2
I called Apple and explained the situation and they put it into my download queue and I was able to re-download it at no charge.
That was a little TOO easy. Maybe they are being nice cause so many people are pee-o'd about the extra charge they are trying to gank us for with the iTunes Plus bullshyte.
Thanks Apple for some great problem solving skillz!A Mac
01-09-2009, 12:31 PM #3
I'm sure this happens often, which is why they're willing to let you download it again.Portable DAP: iPod nano 4G 8GB (green)
Headphones: Sennheiser HD485, Sennheiser PX-100W
Computer: Aluminum iMac 24" 2.8GHz
Mobile: iPhone 3G 16GB (black)
01-10-2009, 03:09 PM #4
- Member Since
- Jan 08, 2009
Quick question, I hear people renting movies from iTunes, is that like renting for a month or what not or renting you actually buy the movie? If its renting for a month then wouldn't that explain why its gone? -confused-
01-11-2009, 09:52 AM #5
No, if you rent a movie from iTunes, you get the movie for a month. Once you hit PLAY, then you have 24 hours to watch the movie, then it disappears. If you download it, then don't watch it for 28 days, on the 29th day it disappears.
For me, since I downloaded it and then transferred it to my iPhone, when my iPhone crashed and I had to reset it, it was gone as it had been put on my iPhone and was not in iTunes at all. Seems it cannot be in two places at once.A Mac
02-06-2011, 11:33 PM #6
- Member Since
- Jan 27, 2011
Users Browsing this Thread
There are currently 1 users browsing this thread. (0 members and 1 guests)
By jackparrish in forum OS X - Apps and GamesReplies: 0Last Post: 02-13-2015, 08:46 PM
By Quietone in forum OS X - Apps and GamesReplies: 20Last Post: 01-19-2014, 05:23 AM
By Dogbreath in forum OS X - Apps and GamesReplies: 3Last Post: 01-16-2014, 01:46 PM
By Aginoz in forum Apple TVReplies: 0Last Post: 06-16-2012, 08:07 AM
By j0nb0y32 in forum Other Hardware and PeripheralsReplies: 2Last Post: 09-16-2011, 01:08 PM