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Internet, Networking, and Wireless Discussion of networking, internet, and wireless including Apple's Airport products.

Network Help needed, iPhone WIFI hanging/knocking both my wired and wireless internet


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sdpinc

 
Member Since: Dec 17, 2007
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Network Help needed, iPhone WIFI hanging/knocking both my wired and wireless internet access off line

OK, so like many of us I have a small home / office computer network. The network is a hybrid containing both wired and wireless computers. Three Mac Books, two Mac Mini's, two iMacs and one Mac G5 Tower (All running system 10.4.11). On top of that I also have two Ethernet connected HP printers (HP 2100). I set my network up about two years ago and it has worked seamlessly since. I have made additions and subtractions to the network and at one stage even adding a Xbox to it for some much needed mid day Xbox live Halo break time! At any rate all of it worked great, even persons visiting the office with there own laptops, Mac or PC were able to connect to my wireless network no problem. My network connection was simple. I have Comcast cable internet, so the whole thing is pretty basic. I come in off the street via the cable line into a cable modem (Arris Modem TM502) which also connects my two home phone lines (Digital phone service) From the cable model I ran into a Netgear Double 108 Mbps Wireless Router (WGU624) and then I come out of the wireless router into a Netgear Fast Ethernet Switch (FS108) to connect all of my wired computers and printers. Now again this network has been running great, never a problem. I've had a few different modems as Comcast upgraded there gear service and I have added and subtracted different computers and printers all with very great successes. But (There always is a but isn't there?) yesterday I bought a iPhone, which was a great improvement over my Samsung Blackjack. I am so sick of having to have two phone books and two calendars so to be able to have one file synced is like a gift from God! I digress, so I get he iPhone home, love it, very easy to set up and all that but then I go to use the WIFI internet, and it sees my WIFI network for about 20 seconds, I click on it, then I put in the password, it connects and then it freezes, my wireless network disappears from the "WIFI Network Selections" on the iphone and it proceeds to hangs up my entire networks connection to the internet! The modem is flashing that it is working and connected to the internet still but it cant connect to the wireless router and thus to the wired network too. Its like there is a break right there, at the wireless router. Now again the lights on the modem are still saying its connected, and the internet digital phone is still working, and even the guys at Comcast can still see the modem and ping it. Further my wired network is still working, all of my wired to the switch computers can see each other, and all see the printer and even exchange files between each other but they still cant connect to the internet. Now as for the wireless computers, they loose the WIFI single all together, the little upper right "up side down umbrella" icon goes blank, showing no WIFI single what so ever and I now I cant see any of the other computers in the wired network or the wired printers. Its as if the wireless router and all the wireless devices suddenly are hung up, or jammed or frozen. Its like the back and forth flow is broken right at the wireless router point. Now once I go and unplug the wireless router and unplug the switch, then plug back in the wireless router, wait till it connects, then plug back in the switch, then all is better, up and running, wireless and wired all on the net and interconnected no problem. That is until I switch back on WIFI on the iPhone, then its down again. So as of right now, I have turned off the WIFI feature when I'm home, which, frankly sucks.

Has anyone experienced anything like this at all coming from the iPhone? I thought the WIFI would be just like that of one of the Macbooks but I guess not? Any insight would be greatly appreciated for as of right now I am stumped. I am contemplating just going to pick up another wireless router, maybe a apple one and seeing how that works in its place, but I have a feeling that this may just be a waist of time. Again any help or suggestions would be great!
Thanks
Mike
Sdpinc @ comcast.net (remove the spaces on both sides of the at symbol)
QUOTE Thanks
sdpinc

 
Member Since: Dec 17, 2007
Posts: 2
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Network Help needed, iPhone WIFI hanging/knocking both my wired and wireless internet access off line

OK, so like many of us I have a small home / office computer network. The network is a hybrid containing both wired and wireless computers. Three Mac Books, two Mac Mini's, two iMacs and one Mac G5 Tower (All running system 10.4.11). On top of that I also have two Ethernet connected HP printers (HP 2100). I set my network up about two years ago and it has worked seamlessly since. I have made additions and subtractions to the network and at one stage even adding a Xbox to it for some much needed mid day Xbox live Halo break time! At any rate all of it worked great, even persons visiting the office with there own laptops, Mac or PC were able to connect to my wireless network no problem. My network connection was simple. I have Comcast cable internet, so the whole thing is pretty basic. I come in off the street via the cable line into a cable modem (Arris Modem TM502) which also connects my two home phone lines (Digital phone service) From the cable model I ran into a Netgear Double 108 Mbps Wireless Router (WGU624) and then I come out of the wireless router into a Netgear Fast Ethernet Switch (FS108) to connect all of my wired computers and printers. Now again this network has been running great, never a problem. I've had a few different modems as Comcast upgraded there gear service and I have added and subtracted different computers and printers all with very great successes. But (There always is a but isn't there?) yesterday I bought a iPhone, which was a great improvement over my Samsung Blackjack. I am so sick of having to have two phone books and two calendars so to be able to have one file synced is like a gift from God! I digress, so I get he iPhone home, love it, very easy to set up and all that but then I go to use the WIFI internet, and it sees my WIFI network for about 20 seconds, I click on it, then I put in the password, it connects and then it freezes, my wireless network disappears from the "WIFI Network Selections" on the iphone and it proceeds to hangs up my entire networks connection to the internet! The modem is flashing that it is working and connected to the internet still but it cant connect to the wireless router and thus to the wired network too. Its like there is a break right there, at the wireless router. Now again the lights on the modem are still saying its connected, and the internet digital phone is still working, and even the guys at Comcast can still see the modem and ping it. Further my wired network is still working, all of my wired to the switch computers can see each other, and all see the printer and even exchange files between each other but they still cant connect to the internet. Now as for the wireless computers, they loose the WIFI single all together, the little upper right "up side down umbrella" icon goes blank, showing no WIFI single what so ever and I now I cant see any of the other computers in the wired network or the wired printers. Its as if the wireless router and all the wireless devices suddenly are hung up, or jammed or frozen. Its like the back and forth flow is broken right at the wireless router point. Now once I go and unplug the wireless router and unplug the switch, then plug back in the wireless router, wait till it connects, then plug back in the switch, then all is better, up and running, wireless and wired all on the net and interconnected no problem. That is until I switch back on WIFI on the iPhone, then its down again. So as of right now, I have turned off the WIFI feature when I'm home, which, frankly sucks.

Has anyone experienced anything like this at all coming from the iPhone? I thought the WIFI would be just like that of one of the Macbooks but I guess not? Any insight would be greatly appreciated for as of right now I am stumped. I am contemplating just going to pick up another wireless router, maybe a apple one and seeing how that works in its place, but I have a feeling that this may just be a waist of time. Again any help or suggestions would be great!
Thanks
Mike
Sdpinc @ comcast.net (remove the spaces on both sides of the at symbol)
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D3v1L80Y

 
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PerryLynch

 
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Just let us know where you live and we'll remove that pesky network for you. Problem solved! ;-)
Off-hand, I'd guess that the iPhone is picking up a duplicate IP address on your network, which is causing the router no end of grief. Or it may be that you had initially set up a small range of addresses to be served via DHCP, and you've exhausted the supply. I'm not familiar with the router, but I do believe that it is your culprit. Does it offer any additional logging capability? If so, turn on full logging, try to connect the iPhone, and then review the logs. Your answer may be right there.

PM me if you need to.

Perry

Perry M Lynch, CISSP CISA
Mac Newbie, Security not-so-newbie
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XxDonnyxX

 
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I had the EXACT same problem. It happened to me after I upgraded to the 2.0 iphone software. After months and months of messing around with everything, I ended up just getting a new router and it fixed everything. My router was pushin 8 years old.
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