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Internet, Networking, and Wireless Discussion of networking, internet, and wireless including Apple's Airport products.

Airport Extreme help!


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breyeguy
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I have a 12" ibook that I just purchased and had the extreme card installed at the dealer. My other computer is a PC, and gets great wireless reception from my Network wireless router. My new ibook, however, gets VERY bad reception. I'll be on the other side of the room, and I'll have no signal. In fact, I have to be within about 10 feet of the router to get enough reception to pick up email. On our PC Laptop, we get strong reception at the other end of the house. Has anyone else had this problem, or is there something wrong with my card? I'm frustrated because apple claimed that it's a superior product because it has built in antenae to enhance reception. Perhaps the antena connector isn't attatched correctly or something. Please help! I don't want to have to buy a airport base station (which apparently only gives 80 feet worth of reception).

Thanks for the help...

brian
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GLJones

 
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The antenna connector on the card is probably not inserted all the way. Take it back to the store to have them fix it, or, open the keyboard and push the antenna connector going into the card all the way in.

Jerry
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wickedbusa
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I used to have an iBook 800 G4 and it had horrible reception. I would never get full signal, even sitting right next to the router. My antenna was plugged in all the way and I even had a genius look at it. The Powerbooks on the other hand get excellent reception, at least my new powerbook does.
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Absolute Zero

 
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Look in Software Update for an update to AirPort.
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wickedbusa
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The software update, or the Interference robustness has no effect whatsoever on the strength of the signal. I used to have an iBook G4 and nothing helped the reception on that thing. I always had to carry my ethernet cord just in case. If there was no ethernet connections, I would just be fresh out of luck.
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Yes, yes it does. There was an update that REALLY lowered your signal. If you updated to the new software, you would get your full signal back.
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Quote:
Originally Posted by Absolute Zero
Yes, yes it does. There was an update that REALLY lowered your signal. If you updated to the new software, you would get your full signal back.
Correct. The update (and the numerous problems it caused) was discussed heavily on Apple's support forums. It was so problematic that there was even a thread explaining how to uninstall it and revert to the previous version. Anyone who is somehow still running that version of the software would almost certainly be experiencing range and connection issues.

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wickedbusa
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Quote:
Originally Posted by Absolute Zero
Yes, yes it does. There was an update that REALLY lowered your signal. If you updated to the new software, you would get your full signal back.
I just updated my girlfriend's iBook G4 with the newest AE software (3.4.1) and the signal is exactly the same. No difference.
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Absolute Zero

 
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Well, 3.4.2 is the latest, I believe. 3.4 was the update that caused it.

Maybe if you update the base station firmware. Or look for inderfearence. Or try to plug the antenna in a little more. I don't know.
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wickedbusa
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Quote:
Originally Posted by Absolute Zero
Well, 3.4.2 is the latest, I believe. 3.4 was the update that caused it.

Maybe if you update the base station firmware. Or look for inderfearence. Or try to plug the antenna in a little more. I don't know.
My girlfriend and I use Linksys routers so the base station firmware is a no go. So, oh well. I guess she just has to sit closer to the router.
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No wonder... Linksys sucks. Like, a lot.
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wickedbusa
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Originally Posted by Absolute Zero
No wonder... Linksys sucks. Like, a lot.
FWIW, I have no problem getting strong signals with my Powerbook. I really don't think it's the router, I have had no problems using a Linksys router with my PB or the PC laptops in my house. It's just the iBook.
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Absolute Zero

 
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Hmm... maybe it has something to do of what the iBook is made of.
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MoltenLava
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huh?? LinkSys makes great product. They are so good, and Cisco acquired them last year.

BTW, I get the exact same coverage with my PowerBook and iBook from my LinkSys 802.11g router. If you have problem getting full signal strengh, the built in antenna in your laptop is probably faulty. I heard it's a cheap fix, maybe $10 or $20.
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Quote:
Originally Posted by MoltenLava
huh?? LinkSys makes great product.
No, Lynksys sucks. They are cheap pieces of crap.
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