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Internet, Networking, and Wireless Discussion of networking, internet, and wireless including Apple's Airport products.

Trouble connecting to a working home network

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Member Since: Aug 10, 2007
Posts: 5
msjhaffey is on a distinguished road

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After 20+ years of using IBM PCs, I switched to Apple two years ago and have been delighted. So I convinced the daughter of a friend to buy a MacBook when she asked for advice a few days ago.

However, she phoned yesterday to say the new system had arrived and she couldn't get it to connect to the Internet. I've connected my MacBook Pro in dozens of locations in my travels and assured her it would be easy. But it wasn't. The Dell worked fine on this home network that is connected via a router to the Internet.

However, neither the new Macbook nor my MacBook Pro would connect. Wehn we looked at network settings, addresses were showing against Network address and Subnet mask and so on, and the system said it was connected but Safari simply wouldn't connect to the Internet.

I'm feeling >>stupid after claiming Mac was much easier to use than Windows and would appreciate suggestions.
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Just a thought here - people can connect to my wireless network i.e. it'll say connected (certainly in Windows anyway) however I have the MAC address filtering enabled and although they can appear to jump on the network they are unable to connect to anything either inside or outside my network. I note that you said you checked network settings - and perhaps you already checked for MAC addresses, however if not, log back into that wireless router/access point and just check that the MacBooks MAC address has been added to the MAC address Filtering section (If enabled of course).
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